Jobs in Cape Town, United States

Summary

The Senior Technical and Distribution Co-ordinator will be responsible for setups for the Website Booking engine, third-party sites and all distribution sites, as well as weekly reporting.

• Responsible for loading rates on channel managers such as Nightsbridge, Siteminder, GDS and Tourplan, etc.
• Ensuring the loading of new features and amendments of properties on all distribution sites.
• Loading rates and distribution from Opera to channel managers.
• Responsible for API connections.
• Reservation failures – investigate, action and plan avoidance.

Generic Competencies:

• Attention to detail and organizational skills; personal effectiveness; communication; time management.
• Timely and friendly correspondence.
• Service and relationship-orientated.
• Willingness to learn with and from others.
• Responsibility and reliability.
• Strong organizational, scheduling, and planning skills.
• Superior attention to detail.
• Adaptability and problem-solving skills.
• Excellent time management and prioritization skills.
• Ability to manage multiple tasks and requests simultaneously.
• Computer literate.

Unique Competencies: Troubleshooting of issues.

• Responsible for API connections for all platforms.
• Ensure up-to-date knowledge of new industry technology available for optimal digital sales.
• Communicate with Travel Support & properties on new rate codes, room types.
• Assist Manager with all projects that require quick turnaround time.
• Rate plan clean ups on channel managers.
• Build packages transaction codes on Opera/PMS.
• Setup all integrated rate codes for distribution.
• Factual checks are done on distribution third parties.
• Load rates on Nightsbridge and Siteminder.
• Work and communicate with all distribution partners, e.g. Hospitality Solutions.
• Load room types and map rates on new distribution sites.
• Assist with internal queries regarding rates, room types not being loaded.
• Maintain knowledge of special rates/offers/promotions for all market segments.
• Maintain knowledge of PMS and channel management systems.
• Ensure any changes of dashboards/property facts are maintained and updated on integrated channels, including B2B, B2C and Brand channels.
• Uploading of new images to distribution sites.
• Maintenance on GDS platform.
• Responsible for DOT API connections.
• Reservation failures – investigate, action and plan avoidance.

• Responsible for monthly account recon on suppliers (e.g. Nightsbridge, Siteminder, Hospitality Solutions, OTA commission packs).
• Assist with setup monthly history and forecast reports for the group.
• Opera/PMS Features – update of properties and room type features on Opera/PMS.

• Product and technical knowledge.
• Weekly reports
  • Rates and Inventory checks
  • Troubleshooting/Failures
• Meeting required deadlines.
• Distribution Sites updated – maintenance of distribution sites.
• Accuracy and execution of a project.

• Sales reports
• Package Building
• API Connectivity

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to consultant@careercustodians.com

Note: Please note that only successful candidates will be contacted. Should you not hear from us within 5 days – please consider your application unsuccessful.

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