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Jobs at Capitec in South Africa

CX Specialist II — End-to-End Client Experience

Capitec Bank Ltd.

South Africa
On-site
ZAR 300,000 - 400,000
16 days ago
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Lead: UX Designer_Pipeline

Capitec Bank

Stellenbosch
On-site
ZAR 600,000 - 800,000
16 days ago

Client Experience (CX) Specialist II 1

Capitec Bank Ltd.

South Africa
On-site
ZAR 300,000 - 400,000
16 days ago

Credit Intelligence Lead, Business Banking Analytics

Capitec Bank Ltd.

Gauteng
On-site
ZAR 300,000 - 400,000
16 days ago

Credit Intelligence Analyst (Business Banking)

Capitec Bank Ltd.

Gauteng
On-site
ZAR 300,000 - 400,000
16 days ago
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QA Test Analyst: Automation & Agile Testing

Capitec Bank

Stellenbosch
On-site
ZAR 350,000 - 500,000
16 days ago

BI Analyst II: Data-Driven Banking Insights

Capitec Bank

Stellenbosch
On-site
ZAR 500,000 - 700,000
16 days ago

Business Intelligence Analyst II _Pipeline

Capitec Bank

Stellenbosch
On-site
ZAR 500,000 - 700,000
16 days ago
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Software Test Analyst-Pipeline

Capitec Bank

Stellenbosch
On-site
ZAR 350,000 - 500,000
16 days ago

Data Engineer: Pipelines & ETL Architect

Capitec Bank Ltd.

Stellenbosch
On-site
ZAR 500,000 - 750,000
16 days ago

Data Engineer - Pipeline

Capitec Bank Ltd.

Stellenbosch
On-site
ZAR 500,000 - 750,000
16 days ago

Credit Intelligence Analyst – Growth & Modelling Pipeline

Capitec Bank Ltd.

South Africa
On-site
ZAR 400,000 - 550,000
16 days ago

Credit Intelligence Analyst (Business Banking)

Capitec Bank

Motherwell
On-site
ZAR 300,000 - 400,000
16 days ago

Software Engineer: Front-End: Pipeline

Capitec Bank

Stellenbosch
On-site
ZAR 500,000 - 700,000
16 days ago

AML Investigations Analyst - Business Banking Pipeline

Capitec Bank Ltd.

Sandton
On-site
ZAR 300,000 - 450,000
16 days ago

Credit Intelligence Analyst _Pipeline

Capitec Bank Ltd.

South Africa
On-site
ZAR 400,000 - 550,000
16 days ago

Regional Business Banking Leader — Strategy & Team Growth

Capitec Bank

Durban
On-site
ZAR 200,000 - 300,000
16 days ago

Analyst: AML Investigations Business Bank _Pipeline

Capitec Bank Ltd.

Sandton
On-site
ZAR 300,000 - 450,000
16 days ago

Front-End Software Engineer: Build Fast, User-First UIs

Capitec Bank Ltd.

Stellenbosch
On-site
ZAR 300,000 - 400,000
16 days ago

Credit Intelligence Lead — Analytics & Modelling

Capitec Bank

Motherwell
On-site
ZAR 300,000 - 400,000
16 days ago

Agile Test Analyst - Quality & Delivery Pipeline

Capitec Bank Ltd.

Stellenbosch
On-site
ZAR 300,000 - 450,000
16 days ago

Front-End Engineer (React) | UI/UX & Performance

Capitec Bank

Stellenbosch
On-site
ZAR 500,000 - 700,000
16 days ago

Software Engineer: Front-End: Pipeline

Capitec Bank Ltd.

Stellenbosch
On-site
ZAR 300,000 - 400,000
16 days ago

Software Test Analyst-Pipeline

Capitec Bank Ltd.

Stellenbosch
On-site
ZAR 300,000 - 450,000
16 days ago

Strategic Leader, Regional Business Banking & Team Growth

Capitec Bank

Durban
On-site
ZAR 200,000 - 300,000
16 days ago

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CX Specialist II — End-to-End Client Experience
Capitec Bank Ltd.
South Africa
On-site
ZAR 300 000 - 400 000
Full time
16 days ago

Job summary

A leading financial services provider in South Africa is seeking an experienced professional to enhance client experience through strategic decision-making and CX principles. The ideal candidate will have 4-6 years experience in a client experience environment and a relevant tertiary qualification, focusing on the end-to-end delivery of complex CX solutions. This role really emphasizes on analytics and process mapping while fostering independent work within a fast-paced environment.

Qualifications

  • 4-6 years in a Client Experience Environment.
  • Proven experience in applying CX principles.
  • Proven experience in developing, maintaining and enhancing CX elements.
  • Client journey and process mapping.

Responsibilities

  • Deliver a world class client experience by executing CX activities.
  • Influence development and integration of CX standards.
  • Assume decision-making authority for complex CX solutions.

Skills

Analytical Skills
Attention to Detail
Communications Skills
Planning, organising and coordination skills

Education

Relevant tertiary qualification in Industrial Engineering or Business Management
Job description
A leading financial services provider in South Africa is seeking an experienced professional to enhance client experience through strategic decision-making and CX principles. The ideal candidate will have 4-6 years experience in a client experience environment and a relevant tertiary qualification, focusing on the end-to-end delivery of complex CX solutions. This role really emphasizes on analytics and process mapping while fostering independent work within a fast-paced environment.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.