Lead: UX Designer_Pipeline

Capitec Bank; Stellenbosch; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading financial institution is looking for a UX Lead for client engagement in Stellenbosch. This role requires over 6 years of UX design experience and a strong ability to lead complex design projects. The ideal candidate will excel in user research and strategic design, ensuring user-centered solutions while collaborating with cross-functional teams. This ongoing application encourages talented individuals to shape the future of banking through innovative design and mentorship.

Qualifications

• 6+ years of UX design experience with a proven track record.
• Experience in mentoring design teams and collaborating with stakeholders.
• Proven UX UI experience in design, writing, research, and delivery.

Responsibilities

• Conduct user research and develop strategic design strategy.
• Lead design execution across product lines.
• Collaborate with cross-functional teams to influence design decisions.

Skills

UX design

User research

Cross-functional collaboration

Design leadership

Education

Grade 12 National Certificate / Vocational

Relevant tertiary qualification

Job description

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow

About the role:

As the UX Lead for client engagement, you will have ownership of and will be accountable for leading the execution of user experience design, plans, artifacts and objectives and drive design excellence across traditional and digital engagement channels within the client engagement product line, providing technical expertise and mentorship whilst ensuring user- centred solutions that align with business objectives and elevate the overall customer experience through strategic design leadership and cross-functional collaboration.

Our Ideal Candidate Has:

• 6+ years UX design with a proven track record of leading complex design projects
• Demonstrated experience providing functional leadership and mentoring of design teams and collaborating effectively with cross-functional stakeholders
• Proven UX UI experience across design, writing researching and delivery.
• Strong experience in planning, conducting, and synthesising user research to inform strategic design decisions
• Deep knowledge and understanding of UX/UI of principles

Key Responsibilities

• User Research and Strategy
• Design Leadership and Execution
• Cross-Functional Collaboration and Influence
• Professional Growth and Design Excellence

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification

Conditions of Employment

• Clear criminal and credit record

Disclaimer

This is an ongoing talent pipeline. By applying, you are expressing interest in joining Capitec's UX team and will be considered for current or future opportunities as they arise. We will contact you when relevant roles open up and encourage you to stay connected for exciting possibilities!