lavori da Finance in località United States

Operations Manager
Beachfront Wedding Venue / Retreat - West Coast - Western Cape

The Operations Manager will oversee all aspects of operations, ensuring seamless execution of events and delivering exceptional experiences for guests. You will manage a diverse and skilled team, including the event manager, marketing manager, receptionist, kitchen and bar staff, and cleaning team. This hands-on leadership role is critical to maintaining the property's reputation for excellence while supporting the owner in growing and refining the business.

1. Team Leadership and Management:
   • Oversee and support the event manager, part-time marketing manager, receptionist, and operational teams (kitchen, bar, and cleaning staff).
   • Foster a collaborative, motivated, and customer-focused team culture.
   • Manage team schedules, recruitment, training, and performance evaluations.
2. Venue Operations:
   • Oversee daily operations, ensuring smooth functioning across all departments.
   • Maintain high standards of cleanliness, safety, and guest satisfaction.
   • Manage vendor and supplier relationships to ensure consistent quality and service.
3. Event Coordination:
   • Work closely with the event manager to ensure flawless execution of events.
   • Address guest inquiries and resolve issues promptly and professionally.
   • Assist with event planning and logistics as needed.
4. Financial Oversight:
   • Manage budgets, track expenses, and ensure cost-effective operations.
   • Report on financial performance, identifying areas for improvement.
   • Collaborate with the owner to develop strategies to grow revenue streams.
5. Marketing and Business Development:
   • Work alongside the part-time marketing manager to promote Strandkombuis and drive bookings.
   • Identify opportunities for business growth and enhanced guest experiences.
6. Venue Maintenance:
   • Ensure the venue and its facilities are well-maintained and fully operational.
   • Address maintenance issues promptly to uphold the venue’s aesthetic and functional standards.

• Proven experience in hospitality, event management, or a similar leadership role.
• Strong organizational and multitasking skills.
• Excellent interpersonal and communication skills, with a passion for guest service.
• Financial acumen, with experience managing budgets and expenses.
• Ability to lead and inspire a diverse team, fostering collaboration and accountability.
• Flexibility to adapt to a dynamic environment and work varied hours, including weekends and evenings.

Salary: R 30,000 - R 45,000 including accommodation.