Finance jobs in South Africa

Job title: Re Advertisement - Adjudicator x2

Job Location: Gauteng, Pretoria

Deadline: May 07, 2025

Key Performance Areas:

1. Analyse complaints with various levels of complexity, draw correct legal conclusions, and establish a clear and focused direction in the resolution of complaints.
2. Refer complaints ready for mediation and conciliation to the Senior Adjudicator and Assistant Ombud.
3. Submit draft recommendation and determination to the Senior Adjudicator and Assistant Ombud within set timelines to resolve complaints.
4. Prepare records in respect of determination referred to the tribunal and application to review before the high court.
5. Liaise directly with various internal and external stakeholders in the pursuit of resolving complaints.
6. Research various areas of the law applicable to the FAIS Ombud and provide sound legal options.
7. Attend to Property Syndication matters.
8. Attend internal and external meetings, prepare presentations, and interact with the media on behalf of FAIS Ombud.
9. Various other official duties as may be determined from time to time by the FAIS Ombud.

Requirements:

1. Matric certificate.
2. Minimum qualification should be an LLB or BComm Degree or relevant NQF Level 7 FSCA-approved degree.
3. Preferred Qualification: Post Graduate Diploma in Financial Planning.
4. Minimum 3-5 years’ experience within the financial services industry.
5. Technical and practical knowledge of financial advisory, FAIS regulatory compliance, the pension funds industry, insurance, and market conduct/TCF regulation.
6. An understanding of financial services legislation - FAIS Act, FSR Act, PFA, LTIA, TCF, PPR, ITA, Insurance Act.
7. Strong background in Short and Long-Term Insurance, Financial Planning, Dispute Resolution.
8. Market Conduct, FAIS Regulatory Compliance, Pension Funds.
9. Understanding of general and technical financial product knowledge.
10. Exceptional Communication and Interpersonal Skills.
11. Strong Time Management and Planning Skills.