2 638 postes de
Customer Service à United States
CUSTOMER SERVICE AGENT : ARABIC SPEAKING
Je veux recevoir les dernières offres d’emploi de Customer Service
Sales Advisor
Solar Sales Representative - Gauteng Benoni
Quality Specialist
Sales Director
Sales Agent - Outbound
Global Communications Centre Supervisor
Managing Director Southern Africa
Entrez en contact avec des chasseurs de têtes pour postuler à des offres similairesCustomer Experience Specialist (Greek Speaker)
Solar Sales Representative – CLSSR
Sales Consultant
Sales Rep - Pharmaceutical (KZN Coastal Area)
Junior Accountant / Trade Admin Assistant
Customer Experience Specialist (Polish Speaker)
Sales Consultant
Make Up Artist
Customer Experience Specialist (Polish Speaker)
Sales Engineer
Healthcare Customer Advisors
Cosmetic Consultant - Paarl (Optenhorst)
Retail Store Assistant - Newcastle Mall
Sales Rep - Pharmaceutical (PTA West)
Sales Rep - Pharmaceutical (Free State)
Sales Rep - Pharmaceutical (Free State)
Head Of Sales - Solar
CUSTOMER SERVICE AGENT : ARABIC SPEAKING
WNS
Cape Town
ZAR 50 000 - 200 000
Description du poste
Company Description
WNS Global Services manages and operates business processes for leading global organizations. The organization custom-designs, implements and operates over 400 processes, many of them end-to-end, working as an extension of the client’s enterprise. WNS has comprehensive industry based business units focusing on different work streams.
Job Description
Qualifications and Experience
Required Skills:
WNS Global Services manages and operates business processes for leading global organizations. The organization custom-designs, implements and operates over 400 processes, many of them end-to-end, working as an extension of the client’s enterprise. WNS has comprehensive industry based business units focusing on different work streams.
Job Description
- Provide a reliable and trustworthy customer service
- Identify and understand customer needs to consistently provide a high quality service.
- Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and effective manner.
- Escalate any queries or complaints to the appropriate channels to ensure they are handled and resolved in a timely manner.
- Provide accurate information on products and services to clients to ensure consistency across the organisation.
- Promote and cross-sell the client’s products and services to complement existing products (where applicable) and enhance customer experience and loyalty.
- Operate customer related information systems to maintain and secure records.
- Contribute to the success of the team and the business by achieving personal targets.
- Adhere to the company and department standards, policies and procedures.
Qualifications and Experience
- Minimum requirement Grade 12
- Minimum of 6-12 months customer service experience
- Minimum of 6 – 12 months call centre experience
Required Skills:
- Computer literacy
- Proficient in MS Word, Email and good typing speed
- Neutral accent with excellent verbal and written Arabic and English
- Customer orientation
- Results Driven
- Quality focus
- Planning, organizing and prioritizing
- Ability to work under pressure
- Ability to adapt to constant changes
- Ability to work in teams
- Conflict resolution
- Empathetic
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
Décrochez un poste
plus rapidement
plus rapidement
Suivez-nous
