lavori da Customer Service in località United States

The position requires an independent, well-organized person who is required to frequently travel overseas and must have the ability to deal with customer diversities.

The successful candidate must have the following experience:

• Excellent selling skills, including 5 years sales experience
• Knowledge of Polymers, textiles, and plastics (an advantage)
• Previously travelled extensively overseas on business
• Knowledge of Export procedures and regulations
• Computer Literacy
• General business and financial understanding

COMPETENCIES:

• Excellent selling skills and must have the ability to deal with customer diversities
• Relevant tertiary education
• Code 08 Driver’s License
• A proven achievement track record in sales
• Up to date with product knowledge, sales, market trends
• Good communication skills with customers, colleagues, and all role players

Skills:

• Talking persuasively and fluently
• Planning, organizing, control, and timekeeping abilities
• Prospecting and closing
• Deadline and Customer Service orientation
• Able to work independently, especially when traveling overseas
• Ability to deal with customer diversities such as Religious Beliefs and Social standings

Knowledge:

• Excellent selling skills
• Up to date with product knowledge, sales, and market trends
• General business and financial understanding

Personal attributes:

• Passion for success, inspired behaviour, and self-motivated
• Friendly and persuasive communicator, overcoming objections or hostility diplomatically
• Highly competitive
• Assertiveness and results-driven
• Outstanding interpersonal relationships
• Ability to work under pressure
• Ability to travel overseas alone and be able to make decisions and adapt according to the situation
• Being able to spend extensive time away from one’s family (including weekends)

Your busy and challenging day will include but is not limited to:

• Meet and exceed sales targets through innovative selling skills
• Exceed customer requirements at every interface
• Sell the range of products manufactured by Knittex and Sakpro
• A good understanding of the organization's policies and procedures
• Complete accurate and quality paperwork
• Protecting the company against risk
• Exercise caution in dealing with customer expectations
• Represent the company in networking within an external and challenging business environment
• Follow up on sales opportunities (leads)
• Keep customers up to date throughout the sales process
• Urgent focus on selling process and the required timeline
• Monitor, record, analyze, and report on activities, results, and recommendations
• Prepare and submit relevant administration in a timely and accurate manner
• Plan and Manage sales through Distributors, individuals, and other relevant outlets
• Negotiate, renew, or review contracts for sales as required in accordance with organizational policy and procedures