Customer Service jobs in South Africa

Job summary

A retail company in KwaZulu-Natal is looking for a Store Manager. The role involves leading a dedicated team to maximize sales and maintain store performance standards. Key responsibilities include managing stock, controlling expenses, and ensuring excellent customer service. The ideal candidate has at least 2 years of experience in retail management, strong business English skills, and a proven ability to achieve targets. This position offers an opportunity to work in a dynamic environment.

Qualifications

• Matric / Grade 12 required, Mathematics an advantage.
• 2 years' experience in Retail Store Management or Assistant Store Manager role.
• Excellent business English skills, both verbal and written.

Responsibilities

• Manage stock and control expenses to meet business targets.
• Achieve and/or exceed required store targets.
• Use store resources effectively for productivity.
• Knowledge of stock management policies and procedures.
• Ensure standards are met in line with company policies.
• Train and manage staff in the store.
• Provide above-average customer service.
• Maintain store cleanliness and hygiene as per laws and standards.