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Head of Client Services | Cape Town Centre
Job summary
A leading financial services company in Cape Town seeks a Department Head for its Client Service Centre. The successful candidate will oversee operations, manage personnel, and ensure compliance with all regulatory requirements. With over 100 years in the industry, the company offers competitive remuneration and values employee development. Candidates should possess a Grade 12 qualification and relevant certifications, alongside strong leadership and analytical skills.
Benefits
Qualifications
- Experience in personnel management and training.
- Familiarity with regulatory requirements in the financial services industry.
- Strong analytical and statistical skills.
Responsibilities
- Oversee client services and operation of the center.
- Ensure adherence to financial and administrative tasks.
- Manage performance and employee relations.
- Monitor compliance with regulatory requirements.
- Provide feedback on production activities.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.