Managed People Solutions
Worley
NTT Limited
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Clinix Health Group (Pty) Ltd
NWJ Resourcing
A leading IT services company is seeking an experienced Level 3 Technician to support US clients remotely. The role involves maintenance tasks, project execution, and helpdesk support, requiring proficiency in the Kaseya ecosystem and strong troubleshooting skills. Excellent communication is essential, along with a commitment to quality service. Opportunities for training and professional development are offered.
About the Job
We’re seeking a highly skilled and proactive Level 3 Technician with hands-on experience in the Kaseya ecosystem, including Datto RMM, Datto EDR, RocketCyber, IT Glue, Autotask, and related tools. This hybrid role bridges Helpdesk Support, Centralized Services, and Professional Services, offering a dynamic mix of responsibilities.
This role is to support one of our US Clients and the hours will be Eastern time zone. The role is fully remote.
Key Responsibilities :
Professional Services :
Helpdesk Services :
Required Qualifications :
What can Uptime offer you?
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.