Technical Engineer - East Rand

Boardroom Appointments; South Africa; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technical recruitment firm seeks a Technical Engineer for the East Rand. The role involves repairing digital and RF equipment, providing field service support, and ensuring client satisfaction. Candidates must have at least 2 years of experience in technical repairs, excellent communication skills, and a valid driver's license. This position emphasizes a strong customer service orientation in a dynamic environment.

Qualifications

• Minimum of 2 years experience in repairing digital and/or RF equipment.
• Familiarity with Microsoft Windows operating systems.
• Valid Drivers License is required.

Responsibilities

• Perform electronic and mechanical repairs to products.
• Conduct Field Service Support daily on all products.
• Provide consultation support for installations.
• Adhere to health and safety requirements.

Skills

Repairing digital and/or RF equipment

Computer Literacy (Word and Excel)

Knowledge of Application Software

Understanding of WLAN

Communication skills

Customer interaction

Ability to handle multiple responsibilities

Customer service orientation

English literacy and numeracy

Professional appearance

Education

Matric, grade 12 or equivalent qualification

Job description

About the job Technical Engineer - East Rand

• Matric, grade 12 or equivalent qualification together with a minimum of 2 years experience in the repairing of digital and /or RF equipment to component level in technical repairs
• Computer Literacy with at least the ability to work on Word and Excel in the Microsoft Office suite
• A working knowledge and understanding of Application Software, Barcode Label Printing software and WLAN
• Familiarity with Microsoft Windows operating systems
• A good team player with above average communication skills both telephonically and in person
• Proven experience in successfully interacting with customers
• The ability to handle multiple responsibilities at the same time
• Self-driven and enthusiastic with a strong customer service orientation
• English literacy and numeracy of at least a Grade 12 level
• Ability to handle all repairs according to strict deadlines
• Willingness to travel for work as and when required
• Professional and presentable appearance; and
• Valid Drivers License

Responsibilities:

• Performing electronic and mechanical repairs to products
• Conduct Field Service Support as assigned daily on all products which are supported by the company
• Compiling, recording and updating data on Call log management system
• Preparing, configuring and installing of Mobile computer equipment into vehicle, warehouses and factories
• Conducting Wireless Site Surveys
• Conducting regular site audits and preventative maintenance at customer sites
• Providing consultation support for installations
• Configuring and setting up of sales and test demo systems as per instructions.
• Undertaking on site installations as and when required
• Handling all related administration in the completion of forms, job cards, etc
• Adhering to all health and safety requirements in the execution of responsibilities
• Providing post sales support to staff, business partners and end-users