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Technical jobs in Singapore

24x7 Mandarin Hospitality Tech Support Analyst

Infor Inc.

Singapore
On-site
SGD 40,000 - 60,000
13 days ago
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Field Service Engineer - Electronics & Testing

ANRADUS PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
13 days ago

Service Engineer #74725

ANRADUS PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
13 days ago

Payment Network Product Manager - Global Payment - Singapore (Third-party Associate)

ByteDance

Singapore
On-site
SGD 60,000 - 80,000
13 days ago

Research Engineer (in AI-assisted Speech Therapy) - ZZC

SINGAPORE INSTITUTE OF TECHNOLOGY (SIT)

Singapore
On-site
SGD 80,000 - 100,000
13 days ago
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Senior Director/Executive Director, Regulatory Scientist, Global Regulatory Affairs, Asia-Pacif[...]

Eli Lilly and Company

Singapore
On-site
SGD 150,000 - 210,000
13 days ago

Marketing Manager

DocuSign, Inc.

Singapore
Hybrid
SGD 80,000 - 120,000
13 days ago

Warehouse Supervisor

SPD

Singapore
On-site
SGD 45,000 - 65,000
13 days ago
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Java Software Developer (Asset Control/Alveo)

Luxoft

Singapore
On-site
SGD 70,000 - 90,000
13 days ago

Business Vice President - Digital Energy

Schneider Electric

Singapore
On-site
SGD 100,000 - 125,000
13 days ago

Research Fellow / Engineer (Electronics & Radio Frequency) - CNT1

SINGAPORE INSTITUTE OF TECHNOLOGY (SIT)

Singapore
On-site
SGD 80,000 - 100,000
13 days ago

AVP, Operations Manager (NFRR), Global Operations

Bank of America

Singapore
On-site
SGD 90,000 - 120,000
13 days ago

IT Support Engineer

Trades Workforce Solutions

Singapore
On-site
SGD 60,000 - 80,000
13 days ago

Consulting, SAP Tech Enablement - Graduate Associate 2026

KPMG Singapore

Singapore
On-site
SGD 50,000 - 70,000
13 days ago

Infrastructure Support Engineer - Desktop

DRW Holdings, LLC.

Singapore
On-site
SGD 70,000 - 85,000
13 days ago

CNC Milling Operator

Target Recruitment Pte Ltd

Singapore
On-site
SGD 20,000 - 60,000
13 days ago

Research Fellow (in AI/NLP or Speech Technologies) - ZZC

SINGAPORE INSTITUTE OF TECHNOLOGY (SIT)

Singapore
On-site
SGD 70,000 - 90,000
13 days ago

Operations Coordinator

Omega AS

Singapore
On-site
SGD 20,000 - 60,000
13 days ago

Biometric Solutions Regional Sales Leader – SEA

ASSA ABLOY Global Solutions

Singapore
Hybrid
SGD 80,000 - 120,000
13 days ago

Pharma MES Engineer (AspenTech) – GxP & 21 CFR Part 11

Advanced Manufacturing Tech Solutions (AMTSOL)

Singapore
On-site
SGD 70,000 - 90,000
13 days ago

Java Developer

Rapsys Technologies Pte Ltd.

Singapore
On-site
SGD 60,000 - 80,000
13 days ago

IT Ops Support

Rapsys Technologies Pte Ltd.

Singapore
On-site
SGD 40,000 - 60,000
13 days ago

Staff Laser R&D Engineer (CTO)

TechSearch

Singapore
On-site
SGD 80,000 - 120,000
13 days ago

Senior Manager, Enterprise Accounts Management (Data Centers)

Johnson Controls, Inc.

Singapore
On-site
SGD 80,000 - 100,000
13 days ago

Equipment Project Engineer (Mechanical)

LINXENS SINGAPORE PTE. LTD.

Singapore
On-site
SGD 50,000 - 70,000
13 days ago

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Resident Technical Officer jobs
24x7 Mandarin Hospitality Tech Support Analyst
Infor Inc.
Singapore
On-site
SGD 40,000 - 60,000
Full time
13 days ago

Job summary

A global software company in Singapore is seeking a Product Support Analyst for its Hospitality products. The role involves providing excellent technical support, including troubleshooting customer issues via multiple channels. The ideal candidate will hold a degree in Hospitality Management and possess strong communication skills in English, Mandarin, and Cantonese. This is an opportunity to work in a dynamic team dedicated to improving customer experiences with industry-leading software.

Qualifications

  • Graduate in Bachelor of Hospitality Management or related field.
  • Domain experience over two years in Software or Hospitality.
  • Exposure to Front office or Property Management Software preferred.

Responsibilities

  • Provide initial direct support to customers via Live Chat and telephone.
  • Resolve frequently asked questions with the help of the Knowledge Center.
  • Document customer contact activity on Infor Support Portal.

Skills

Excellent English Communication skills
Excellent Mandarin Communication skills
Confident Cantonese Communication skills
Customer oriented with attention to detail
Good data entry skills

Education

Bachelor of Hospitality Management or Science/Engineering

Tools

Microsoft Office
AWS Environment basic concepts
Job description
A global software company in Singapore is seeking a Product Support Analyst for its Hospitality products. The role involves providing excellent technical support, including troubleshooting customer issues via multiple channels. The ideal candidate will hold a degree in Hospitality Management and possess strong communication skills in English, Mandarin, and Cantonese. This is an opportunity to work in a dynamic team dedicated to improving customer experiences with industry-leading software.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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