Senior Manager, Enterprise Accounts Management (Data Centers)

Johnson Controls, Inc.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading global technology company is seeking a professional to lead strategic customer engagement in Asia Pacific. The role involves managing key customer relationships, developing comprehensive account strategies, and achieving quarterly sales targets. Ideal candidates will have a minimum of 10 years of experience in sales and account management, demonstrating a solutions-selling mindset and excellent interpersonal skills. A collaborative team environment and competitive salary are offered.

Benefits

Competitive salary

Paid vacation/holidays/sick time

Comprehensive benefits package

On the job/cross training opportunities

Collaborative team environment

Qualifications

• Minimum 10 years in front line sales, account management, proposals, engineering, and business development roles.
• Solutions selling mindset with pragmatic approach to deal closure.
• Proven ability to work effectively in a matrix environment.

Responsibilities

• Lead engagement with strategic customers in Asia Pacific.
• Manage a portfolio of strategic relationships with key customers.
• Develop comprehensive account strategies for customer growth.

Skills

Sales experience

Account management

Proposals development

Leadership abilities

Interpersonal skills

Job description

What you will do:

You will be leading Johnson Controls engagement with strategic customers in Asia Pacific securing profitable orders growth, while driving the overall global account strategy and customer leadership engagement within the Data Center segment. Additionally, you will be driving growth strategy and key initiatives by leveraging existing relations and domain knowledge in the built environment.

How you will do it:

• Manage and grow a portfolio of strategic relationships with key customers across Asia Pacific
• Develop a comprehensive account strategy covering key aspects of customer’s growth plan, Johnson Controls’ response with key initiatives, and overall engagement plan to drive growth
• Own and deliver the quarterly sales targets covering orders and margin, across all lines of businesses within Johnson Controls
• Position early during design stage by taking a solutions approach, to ensure customer needs are translated into a strong value proposition
• Drive proposal competitiveness with engineering and country sales teams, injecting customer and market insights to ensure high win-rate
• Build relations with key stakeholders at customer’s organization to position Johnson Controls as a preferred partner
• Develop and execute strategic initiatives around sustainability, net-zero as a service, digitalization, and solution development to take a holistic approach of engaging broader challenges in the marketplace, in a sell-to‑ and sell‑with motion to maximize customers’ strengths
• Forge Master Service Agreements to drive technical and commercial standardization, across all businesses and countries
• Partner with post‑sales teams in project execution, program management and services to ensure customers get right support with highest NPS
• Build and maintain account plan with monthly reporting at leadership level; constantly align with regional and global stakeholders.

What we look for:

• Minimum 10 years in front line sales, account management, proposals, engineering, and business development roles with specific domain knowledge in building automation, fire and security or HVAC
• Solutions selling mindset with a pragmatic approach of driving deal closure.
• Entrepreneurial attitude, leadership abilities and abilities to be a team player at all levels
• Demonstrate the ability to work effectively within and across direct management lines (in a matrix environment).
• Excellent interpersonal skills and ability to communicate with all levels within the organization as well as with business partners.
• High levels of integrity, honesty, and professionalism

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy