Fine Jewellery Boutique Manager ($7.5K, Gemmological Cert, DEMPSEY RD)
PEOPLE PROFILERS PTE. LTD.
Singapur
Presencial
SGD 100.000 - 125.000
Jornada completa
Hace 15 días
Descripción de la vacante
A luxury retail brand in Singapore is seeking a Store Manager to oversee daily operations, drive sales, and lead a high-performing team. The ideal candidate will have 5-8 years of experience in retail management, particularly in luxury or hospitality sectors. Strong leadership and customer management skills are essential. Interest or knowledge in gemmology or jewelry design is a plus. This role offers a competitive remuneration package and benefits.
Formación
5-8 years retail sales expertise in a managerial role within luxury brand or hospitality.
Strong organizational skills and customer management abilities required.
Knowledge in gemmology or jewelry design is advantageous.
Responsabilidades
Manage daily store operations and administration.
Develop action plans to exceed sales targets.
Lead and motivate the sales team to deliver quality service.
Conocimientos
Retail sales expertise
Customer management
Leadership skills
Organizational skills
Gemmology knowledge
Educación
Degree or Diploma in Retail, Sales & Marketing or related discipline
Descripción del empleo
Responsibilities
Manage and oversee daily store operations and administration.
Develop long-term action plans to exceed boutique sales targets.
Formulate business strategies to raise brand awareness and optimize profitability.
Drive the sales team to achieve company by promoting optimal staff performance.
Collaborate with the marketing team to achieve store results.
Promote and leverage the CRM system to enrich the client database.
Offer personal shopping and styling experiences to clients.
Maximize profitability by delivering monthly and seasonal sales targets with team collaboration.
Plan and oversee in-store promotional events or displays.
Prepare and control the store’s budget to minimize expenditure and maximize efficiency.
Ensure customer management and database maintenance are done regularly.
Partner with corporate and marketing teams to curate exceptional client engagement experiences.
Maintain a customer book of key clients and VIPs.
\
Act as the sales champion for the team, developing and executing clienteling plans.
Lead by example in all aspects of store operations, client management, sales operations, and retail-related matters.
Manage after-sales services, ensuring team accountability for high service standards.
Ensure visual merchandising and housekeeping meet company standards.
Work closely with headquarters to maintain healthy stock levels.
Keep stock replenished and ensure the store's upkeep aligns with company expectations.
Analyze sales and revenue reports, forecasting to identify and implement improvement opportunities.
Initiate changes to improve business and resolve urgent issues during regular meetings.
Conduct regular stock takes as required by management or finance teams.
Execute administrative and ad-hoc tasks, liaising with the head office as needed.
Plan and implement continuous improvements in boutique operations to enhance overall experience and profitability.
Leadership
Lead, train, and motivate the sales team to deliver quality customer service and purchasing experiences.
Recruit, onboard, and supervise staff while ensuring development plans align with the brand's ethos.
Act as a coach to the team, fostering professional growth and a high-performance culture.
Conduct regular appraisals and training sessions to enhance team capabilities.
Ensure daily, weekly, and monthly sales reports are submitted on time.
Host weekly sales meetings to share insights and align the team on sales goals.
Requirements
Degree, Diploma in Retail, Sales & Marketing or any related discipline
At least 5 to 8 years of proven retail sales expertise in a managerial capacity within luxury brand or hospitality businesses.
Strong organizational and customer management skills.
Comprehensive understanding of the luxury mindset and client expectations.
Knowledge in gemmology, gemstones, or jewellery design is an advantage, with gemmological certification being a plus.
Strong leadership skills to foster team cohesion and motivation.
Highly motivated and competent individual, confident in engaging with staff and clientele at all levels.
Passionate about people, design, jewellery, and gemstones.
A self-starter who sets the standard with professionalism and a positive attitude.
Comfortable working in a fast-paced retail environment.
Energetic, self-motivated, and organized.
Dedicated to driving the business forward with a proactive mindset.
Capable of managing multiple tasks, prioritizing, and meeting deadlines efficiently.
JOB ID : X994WW83
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please email your resume in a detailed Word format to georgez.lim@peopleprofilers.com
We regret that only shortlisted candidates will be notified
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.