Facilities Management jobs in Singapore
Desktop Support Engineer (Contract) - PSCY014
ALPHAEUS PTE. LTD.
Lab technician (1 Year Contract)
OMNI-PLUS SYSTEM LIMITED
Operations & Administrative Manager
KHAN AIR-CONDITIONING PTE. LTD.
Operations Assistant
ST. JOSEPH'S INSTITUTION INTERNATIONAL LTD.
RESIDENT TECHNICAL OFFICER (ARCHITECTURAL) (RTO) (ACS)
CIAP ARCHITECTS PTE. LTD.
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PADEL X SINGAPORE PTE. LTD.
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GOOGLE ASIA PACIFIC PTE. LTD.
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Edvectus Ltd
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NOVATECH ENGINEERING & CONSTRUCTION PTE. LTD.
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Recruit Express Pte Ltd.
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Edvectus Ltd
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JUPITER RECRUITMENT AGENCY PTE. LTD.
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JUPITER RECRUITMENT AGENCY PTE. LTD.
Desktop Support Engineer (Contract) - PSCY014
Job summary
A technology services provider in Singapore is seeking an experienced IT Support Specialist. You will perform troubleshooting, manage client platform issues, and support hardware refresh cycles. The ideal candidate will have a Diploma or Degree in IT with 3-5 years of desktop support experience, excellent project management skills, and the ability to communicate effectively with various stakeholders. This role may involve deployment to different locations as needed.
Qualifications
- 3 – 5 years of experience in desktop support, specifically with Microsoft Operating Systems and related tools.
- Resourceful and proactive in resolving client platform issues.
- Ability to manage multiple priorities effectively.
Responsibilities
- Perform troubleshooting for client platform related problems.
- Respond to incidents and provide resolution.
- Monitor service levels and maintain system configuration.
- Support hardware refresh cycles and device migrations.
Skills
Education
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Perform follow-up with vendor on replacement of hardware.
- Perform asset management & update asset records.
- Perform user account management (eg. Create password, reset & delete)
- Perform local server administration to facilitate software distribution & patch management service.
- Manage client platform implementation / upgrade project.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Established facility management standards/best practices to ensure operation consistency across project / facility management teams
- Support hardware refresh cycles and device replacement
- Participate in device migration initiatives
- Support migration scheduling, user communications, and post‑migration validation
- Diploma/ Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline
- 3 – 5 years of relevant working experience in desktop support skills in Microsoft Operating Systems, Microsoft Office, Outlook and desktop productivity tools
- Good project management and analytical skills with the ability to manage multiple priorities within targeted timeframes and maintaining high levels of professionalism at all times
- Good customer service skills
- Resourceful, independent, responsive, and pro‑active.
- Excellent written, verbal communication and presentation skills with the ability to effectively communicate with all levels.
- Ability to build and maintain positive working relationships across projects, control teams & customers
- Open to be deployed to different location
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.