Warehouse jobs in Singapore
Hotel Front Office Leader — Guest Experience & Operations
NUVE WAREHOUSE PTE. LTD.
Part Time Warehouse Assistant (Aircon Warehouse near Tampines Ikea)
PINKCUBE PTE. LTD.
Warehouse logistic Consultant / Warehouse Assistant Supervisor ×2
RECRUITFLASH PTE. LTD.
warehouse / Store Assistant / Warehouse Specialist X9
RECRUITFLASH PTE. LTD.
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Recruit Express Pte Ltd.
Warehouse Supervisor
Teknor Apex Company
WAREHOUSE ASSISTANT MANAGER
AIDA MOVERS TRANSPORT PTE. LTD.
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ZOLL MEDICAL SINGAPORE PTE. LTD.
Warehouse Team Lead (Material Handling Lead Hand)
MCI CONSULTING PTE. LTD.
Warehouse Assistant
KGL SINGAPORE PTE LTD
Warehouse Assistant (Henderson)
PRIMESTAFF MANAGEMENT SERVICES PTE LTD
Logistics and Warehouse Officer #78857
ANRADUS PTE. LTD.
Assistant Port Ecosystem Executive (LCL Warehouse Operations)
PSA Singapore
(Immediate Hiring) Warehouse Supervisor - East | 5 Days | Work life balace
STAFFKING PTE. LTD.
Warehouse Operation Executive
Pan Ocean Singapore Pte Ltd
Warehouse Assistant #74187
ANRADUS PTE. LTD.
Warehouse Supervisor (Retail / FMCG)
Elitez Pte Ltd
Warehouse Assistant, Singapore
Symrise Asia Pacific Pte Ltd
Warehouse Associate: Precision Picker & Inventory Control
KGL SINGAPORE PTE LTD
Warehouse Supervisor [5 days / East]
STAFFKING PTE. LTD.
On-Site Warehouse Inventory Specialist
PING SIONG INTERNATIONAL PTE LTD
Hotel Front Office Manager
Job summary
A luxury hotel in Singapore seeks a Hotel Front Office Manager to oversee operations and ensure guest satisfaction. The role involves managing staff, handling guest requests and complaints, and improving hotel performance ratings. The ideal candidate possesses a degree in hospitality, has at least 5 years in a managerial role, and demonstrates strong leadership and communication skills. This position offers the opportunity to impact guest experiences positively and streamline hotel operations.
Qualifications
- Minimum 5 years in a managerial role or 6 years in front desk experience.
- Must possess integrity and drive.
- Ability to manage work pressure and guest demands.
Responsibilities
- Manage day-to-day hotel operations and staff.
- Address guest inquiries and complaints effectively.
- Enhance overall guest experience and hotel operations.
Skills
Education
Job Title : Hotel Front Office Manager
Department : Front Office
Work Location : The Warehouse Hotel
The Warehouse Hotel sits along the Singapore River in a restored 1895 warehouse. Our curated, design - led rooms blend heritage with contemporary comfort, giving guest an experience grounded in culture and quiet luxury.
Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.
- Improving on operations procedures.
- Managing a team of staff under Front Office and Housekeeping department.
- Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.
- Checking all emails and OTA messages are being replied promptly within a day.
- Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.
- Checking no outstanding payments for in-house and check out guests.
- Ensuring accuracy of dailyreports.
- Providing training to newjoiners.
- Covering shift when necessary.
- Checking and monitor of inventory level. Preparing reports.
- Ensuring all guest’s special request prior to check in and arrange accordingly.
- Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.
- Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.
- Bringing up online review ratings.
- Checking of guest rooms before guest arrival.
- Ensuring good communication between Housekeeping and Front desk Department.
- Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.
- Increasing ADR.
- Managing hotel room rates andallotments.
- Knowing OTAs and hotel ratesand promotions.
- Managing hotel expenses.
- Hitting monthly hotel revenuetarget.
- Assisting in collections of anyoutstanding payments.
- Possesses a Degree or Diploma in Hospitality or equivalent.
- Has at least 5 years of experience on managerial role or at least 6 years of front desk experience.
- Must possess integrity and drive.
- Must be highly independent andresourceful.
- Possess good communication andleadership skills.
- Able to correspond in writing with customers, suppliers and internal staff.
- Able to withstand work pressureand guests’ demands.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.