The Assistant Manager, Academic Affairs is responsible for the smooth delivery of the program he/she oversees. Reporting to the Senior Manager, Academic Affairs, this role works in close collaboration within and outside of the Academic Affairs team, creating positive experience for all stakeholders.
Responsibilities:
- Program Management
- Responsible for the program delivery on APAC campus, including academic year preparation, class scheduling, examination, jury session, all other activities relating to the program.
- Collaborating with Academic Directors for a successful preparation and delivery of the program.
- Course Scheduling: Prepare / validate program schedules for approval. Follow through in the class scheduling system used in ESSEC: system entry, classroom booking, maintaining and communicating changes.
- Students-related
- Supervision of program – including induction, student attendance monitoring & communication, examination coordination & communication, grades data-entry, and relaying general student announcements.
- Collecting, analysing, and proposing action plans based on students’ feedback.
- Maintain students’ records.
- Basic student care, supporting students’ mental and physical well-being.
- Coordinating with counterparts
Coordinate with counterparts in other ESSEC campuses to ensure program rules alignment.
- Curriculum-related events
- Be responsible for the smooth coordination and execution of the planned activities with seamless logistical and administrative arrangements. Where required, source for vendors and confirm bookings, respecting finance processes.
- Assist in travel claims/reimbursement/payment.
- Finance process for program expenses
- Consolidate and update program expenses and maintaining the shared master database.
- Raise program related purchase requests on procurement system.
- Other program-related support
- Set up/Coordinate Teleconference / virtual meetings with counterparts in Singapore or other global campuses, collaboration with International IT Department.
- Minutes-taking, filing, general house-keeping of stationeries.
- Preparing / updating deck presentations.
- Supervision of team members, where relevant.
This is a non-exhaustive list of duties and can evolve with time or as assigned by the Reporting Officer(s).
Position Requirements:
- Fluent skills with student affairs and higher education program management.
- Meticulous, well-organised and with good time management skills in adapting to a fast-paced and innovative environment.
- A mature candidate who is a good team player with the ability to work both independently and collaboratively.
- Proficient in MS office applications.
- Experience in coordinating study trip, workshops, events and seminars is a plus.
- Experience in leveraging on Google Tools: Managing Google Agenda and other Google Functions is a plus.
- Basic knowledge of Moodle and Celcat will be a plus.
- Ability to make preliminary decision with proposals.
- Ability to review/negotiate simple payment contracts with External vendors.
Qualifications:
- Possess Diploma/Degree qualification.
- At least 3 years’ experience in Program Administration and Coordination Role in Higher Education Industry.
Contacts:
The Job incumbent will work in close collaboration within and outside of the Academic Affairs team, creating positive experience for all stakeholders.
Working Environment and Pace:
The job incumbent will need to work independently in a fast paced and dynamic work environment. Some level of flexibility and agility is required.
Terms of Employment:
The working hours will be Weekdays (Mondays to Fridays) and working time is either 8am to 5pm or 9am to 6pm or 10am to 7pm.