Customer Service Manager jobs in Singapore

Highlight

• 5.5 Working Days
• Medical Benefits
• Petrol Fleet Card
• Company phone with SIM Card
• Commission Incentive
• Own transportation is required

Position Objective and Summary

• Generate new business and manage existing customer relationships in the waste management industry
• Achieve sales targets and ensuring customer satisfaction through the development of strategic plans and effective communication with clients.

Main tasks /Activities / Responsibilities

• Identify and develop new business opportunities through research, networking, and cold calling.
• Generate sales leads and build relationships with potential and existing clients.
• Develop and maintain a thorough understanding of the waste management industry and its products and services.
• Provide timely and accurate sales forecasts and reports.
• Work closely with the operations team to ensure customer satisfaction and retention.
• Ensure customer service excellence through timely resolution of customer issues.
• Attend trade shows, conferences, and other events to network and generate leads.

Job requirements (education, linguistic ability, professional experience, leadership qualities, soft skills etc.)

• Minimum of 2 years of experience in waste management sales or related field.
• Good interactions and negotiation skill and presentable looking
• Having own transportation is preferred
• Proven track record of meeting or exceeding sales targets.
• Strong knowledge of the waste management industry and its products and services.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Willingness to travel as required.