puestos de Customer Service Manager en United States

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. If you are a go-getter with high level of drive, do come and join us today!

As an Offshore Premier Banking Manager, your roles & responsibilities will include:

• Mentor and inspire team members to achieve full potential in sales and service excellence.
• Provide coaching & motivation to staff to optimise financial contribution to Premier Banking Offshore.
• Contribute to the bottom line of Premier Banking Offshore through the accomplishment of profit and growth targets.
• Ensure that RMs adhere to the Bank's Premier Banking Offshore marketing guidelines.
• Manage operations risk and ensure that the Bank's operational standards and requirements are adhered to.
• Adhere to all bank's compliance standards.
• Implement service initiatives (in accordance with the Customer Experience guidelines) and ensure consistency of service quality and delivery

• At least 6 years' experience in the banking and financial services industry with a strong track record in financial product sales & team management
• Good track record in effective team management
• University degree
• Strong interpersonal, communication and analytical skills.
• Experience in covering HNW segment in the South Asia markets will be added advantage
• Effective management skills with strong leadership qualities
• Possess initiative, drive and ability to work independently as well as in a team