Customer Service Manager à Singapour

Job Title: Sales Account Manager

What We Offer

• Salary Range: $3000/month - $4000/month
• Full family medical benefits will be provided
• Opportunity to earn 30% of your base salary on achievement of Quarterly Targets

Job Summary:

DELTEQ, a 30+ year establishment in ICT business, seeks an experienced and competent Account Manager to drive sales and take on customer account management responsibilities. The successful candidate shall focus on acquiring additional revenue streams from existing clientele as well as identifying new customers who can benefit from our product and services offerings. Reporting to the Business Head, you will be responsible for meeting/exceeding monthly and quarterly quotas for both revenue and gross profit. We are looking forward to a sales-oriented professional who values responsibility, productivity and customer satisfaction.

Duties and Responsibilities:

• Responsible for managing the complete sales process with established and prospective accounts, including the identification of potential opportunities. Collaborate closely with key stakeholders to facilitate deal closure.
• To help plan and execute sales hunting activities with minimum supervision from the management
• To develop sales account planning which includes forecasting and revenue report for each sales account. Regularly review and adjust plans as needed
• Ensure scheduled payment from clients
• Maintain a sales pipeline which is 3 times the sales target assigned per quarter
• Meeting/exceeding monthly and quarterly quotas for both revenue and gross profit
• Plan and attend regular update meetings with the customers
• Manage ad-hoc queries and enquiries generated by account portfolio
• Liaise with internal departments to ensure the promptness and customer satisfaction of delivery of goods and services
• Development of new clients for the company including winbacks
• Liaison with distributors and principal vendors
• Preparation of tender submission

Desired Skills, Qualifications and Experience:

• Diploma or Degree in Business Management/Information Technology or equivalent
• Any other diploma or degree in any other disciplines with a sales training or sales course can also apply
• 2-3 years of sales experience in selling infrastructure and solution selling
• Familiar with sales bidding process in government/commercial space will be an advantage
• Proven track record as an account manager within IT SI company
• Result-oriented with the ability to work independently and under pressure
• Ability to identify and develop sales opportunities, and to achieve sales quota

Joining timeframe: Immediate

• When you join our team, you’ll enjoy comprehensive insurance coverage for both yourself and your family. In addition, we offer a performance-based variable pay structure—if you hit your targets, you’ll be rewarded accordingly. We believe in recognizing effort and supporting our people both professionally and personally.