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Customer Service Manager jobs in Singapore

Customer Experience & Support Specialist

THE SUPREME HR ADVISORY PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago
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Relationship Manager, Asia Institutional

Vontobel Holding AG

Singapore
On-site
SGD 70,000 - 90,000
30+ days ago

Account Executive - Greater China

Remote

Singapore
Remote
SGD 63,000 - 105,000
30+ days ago

Mandarin-Speaking Customer Success Manager (SaaS)

BetterCloud

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Strategic Account Executive - FSI (Singapore Based)

Databricks Inc.

Singapore
On-site
SGD 120,000 - 150,000
30+ days ago
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Customer Success Manager

BetterCloud

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Account Manager (Korean Speaking)

Adyen

Singapore
On-site
SGD 70,000 - 90,000
30+ days ago

Senior Sales Executive: Key Accounts & Growth, Company Car

JAC Recruitment Pte Ltd

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago
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Strategic Sales Manager, Water & Waste-to-Energy

Connect Energy

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Channel Sales Manager: Consumer Electronics Growth

Talent Trader Group

Singapore
On-site
SGD 60,000 - 100,000
30+ days ago

Strategic Cybersecurity Account Executive

Group-IB

Singapore
Hybrid
SGD 70,000 - 100,000
30+ days ago

Strategic Global Accounts Manager – Southeast Asia

Lubrizol Corporation

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Strategic SEA Account Manager - Coatings & Markets

Lubrizol Corporation

Singapore
On-site
SGD 70,000 - 90,000
30+ days ago

Membership Sales Exec — Events & Roadshows

CADMUS RESOURCES

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago

Sales Manager (APAC)

Medium

Singapore
Remote
SGD 80,000 - 120,000
30+ days ago

Sales Manager (LogTech)

Medium

Singapore
Remote
SGD 70,000 - 90,000
30+ days ago

Senior Freight & Logistics Sales Manager

THE SUPREME HR ADVISORY PTE. LTD.

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago

Strategic Account Manager: Growth & Partnerships

Experian

Singapore
On-site
SGD 60,000 - 90,000
30+ days ago

Remote Account Manager — Grow Profit & Partnerships

MORGAN MCKINLEY PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Mid-Market Account Manager - HK & Taiwan Growth

Meta

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Dynamic Football Referee & Brand Host

Stranger Soccer

Singapore
On-site
SGD 20,000 - 40,000
30+ days ago

Territory Commercial Cybersecurity Account Executive

Delinea

Singapore
Hybrid
SGD 75,000 - 95,000
30+ days ago

Key Account Manager (Electronics)-Commercial

Lazada

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Sales Executive ( Parts & Tyres)

E&C RECRUITMENT PTE. LTD.

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago

Customer Success Manager, APAC

RigNet

Singapore
Remote
SGD 70,000 - 90,000
30+ days ago

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Customer Experience & Support Specialist
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
Full time
30+ days ago

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Officer to manage various communication channels and ensure customer satisfaction. The ideal candidate should have relevant experience and a minimum diploma. Responsibilities include handling customer interactions, resolving complaints, and providing support to the team. This role offers a salary range of $2500 - $2800, plus AWS and variable bonuses.

Benefits

AWS
Variable bonus

Qualifications

  • Relevant working experience in customer service.
  • Ability to manage various communication channels.
  • Knowledge of data privacy regulations.

Responsibilities

  • Manage inbound and outbound calls, emails, and chats.
  • Resolve customer complaints and track feedback.
  • Provide coaching to retail agents and update SOPs.
  • Monitor performance indicators like CSAT.
  • Ensure compliance with data privacy policies.

Skills

Customer communication
Complaint resolution
Coaching

Education

Diploma
Job description
A leading HR advisory firm in Singapore is seeking a Customer Service Officer to manage various communication channels and ensure customer satisfaction. The ideal candidate should have relevant experience and a minimum diploma. Responsibilities include handling customer interactions, resolving complaints, and providing support to the team. This role offers a salary range of $2500 - $2800, plus AWS and variable bonuses.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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