Customer Service jobs in Singapore

About the role
Join our vibrant team as a Retail Assistant for the Popular Book Company in Singapore. In this full-time role, you will be responsible for providing exceptional customer service and supporting the efficient operation of our retail stores. With a focus on creating an engaging and enjoyable shopping experience, you will play a crucial part in the success of our business.

What you'll be doing

• Assist in daily store operations, ensuring a smooth and efficient shopping experience.
• Provide excellent customer service by addressing inquiries and assisting with purchases.
• Manage inventory, restock shelves, and ensure products are well-displayed.
• Maintain cleanliness and organization in the store.
• Support promotional activities and sales events.
• Collaborate with the team to achieve sales targets and enhance the overall customer experience.

What we're looking for

• Minimum GCE N or O level. Entry level candidates with a positive attitude and willingness to learn
  are welcome
• Excellent communication and interpersonal skills to engage with customers of all ages
• Ability to work effectively as part of a team and independently as needed
• Attention to detail and a keen eye for merchandising and visual presentation
• Flexibility to work weekends, public holidays and retail hours as required
• Previous retail or customer service experience is highly desirable

What we offer

At the Popular Book Company, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy a range of benefits including employee discounts, opportunities for career development, and a collaborative team culture that values work-life balance.

About us

The Popular Book Company is a leading retail brand in Singapore, offering a wide selection of books, stationery, and gifts. With a strong presence across the island, we are dedicated to fostering a love for reading and providing our customers with an exceptional shopping experience. Join our team and be a part of our exciting journey as we continue to grow and innovate.

Apply now and take the first step towards a rewarding career with the Popular Book Company.