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Operations Support Specialist
Job summary
A prominent HR advisory firm in Singapore is looking for a skilled individual to manage and oversee the deployment of Teachers and Customer Service Officers. This role involves planning relief processes, tracking attendance, and developing effective communication packages for teachers. Ideal candidates are required to hold a Degree or Diploma and possess relevant experience with proficiency in MS Office and other digital tools. Competitive salary and exposure to diverse educational operations are offered.
Qualifications
- At least Degree / Diploma in any discipline.
- Possess relevant experience in managing educational or operational roles.
- Proficient in MS Office, Zoom, Google Drive.
Responsibilities
- Plan and manage relief processes for Teachers & Customer Service Officers.
- Develop communication packages for teachers.
- Oversee teacher allocation across all branches.
- Deliver monthly reports on key data points.
Skills
Education
Salary: $2,800 - $3,200
Location: Tiong Bahru / WFH
Working Days: 5 weekdays (3 weekdays & 2 weekends)
Weekdays: 10:20am - 7:20pm [On-site]
Weekend: 7:00am – 5pm [WFH]
- Plan and manage relief processes across branches for Teachers & Customer Service Officers -Track Attendance of Teachers & Customer Service Officers
- Develop communications packages for teachers (e.g. Infographics, etc.)
- Design simple collaterals in accordance with brand marketing guidelines
- Assist with scheduling and tracking of teacher assessments, appraisal, etc.
- Plan and manage relief processes across branches for Teachers & CSOS
- Oversee Teacher Allocation across all branches
- Measure adherence to leave policies and implement measures to encourage adherence; Manage relief data sheets
- Deliver monthly report on key data points tracked by team
- Find relief teachers
- Consolidate a list of relief, freelance relief classes taken monthly and inform HR
- Relief, Adjunct, Part-time and Freelance
- Manage key data sheets for Operations needs
- Deliver monthly report on key data points tracked by team
- At least Degree / Diploma in any discipline
- Possess relevant experience
- Proficiency in MS Office, Zoom, Google Drive
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.