Customer Service Officer (Dec 2025) - Work with friends!
SCIENTEC CONSULTING PTE. LTD.
Singapura
Presencial
SGD 60.000 - 80.000
Tempo integral
Há 2 dias
Torna-te num dos primeiros candidatos
Resumo da oferta
A consulting firm based in Singapore is seeking friendly Customer Service professionals to assist with tax-related enquiries. The role involves responding to emails, making follow-up calls, and promoting digital services to taxpayers. Minimum qualification is GCE 'A' Level, with a preference for candidates with experience in the tax industry. The position is full-time with a pay rate of $13.60 per hour, working Monday to Friday during office hours.
Qualificações
Minimum GCE 'A' Level or equivalent.
Self-motivated and capable of handling multiple enquiries efficiently.
Experience in tax industry preferred.
Responsabilidades
Respond to general tax-related requests via email.
Conduct follow-up calls to taxpayers as necessary.
Encourage use of digital services for tax obligations.
Promote e-services and guide users on chatbot usage.
Perform administrative tasks as assigned.
Conhecimentos
Self-motivated
Ability to handle more than 20 cases per day
Formação académica
Minimum GCE 'A' Level
Descrição da oferta de emprego
*Mass hire* Looking for friendly Customer Service professionals!
$13.60 per hour
3 months from Dec 2025, subject to renewal
Mon - Fri, office hours
Central Area
Responsibilities
Respond to general tax-related enquiry emails and initiate follow-up calls to taxpayers when necessary.
Handle written enquiries related to individual income tax and/or property tax.
Encourage taxpayers to fulfil their tax obligations by promoting the use of digital services.
Promote and guide taxpayers in using e-services and the chatbot.
Perform day-to-day administrative duties as assigned.
Requirements
Possesses minimum GCE 'A' Level.
Self-motivated individual and able to handle more than 20 cases per day.
Candidates aspiring to work in the tax industry or had prior work experiences in tax are welcome to apply.
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