Assistant Centre Manager (Education / Enrichment)

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking an Assistant Centre Manager to oversee customer service operations and administration in an educational setting. The ideal candidate should hold a diploma and have relevant customer service experience. Responsibilities include managing inquiries, maintaining the student management system, and assisting in resource management. This role operates with flexible hours across weekdays and weekends, offering a salary range of SGD 3,000 to SGD 4,000.

Qualifications

• At least Diploma in any discipline (Full time).
• Relevant customer service-related job experience.

Responsibilities

• Attend to all walk-in potential customers and existing parents.
• Handle registration of new students and requests regarding courses.
• Upkeep the Centre’s student management system.
• Prepare invoices and manage payment collection.
• Assist the operations manager with resource management.

Job description

Assistant Centre Manager (Education / Enrichment)

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
• Salary: $3,000 - $4,000
• Location: Tampines & Marine Parade

Job Responsibilities

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly
• Preparation of sales presentation kits
• Training of new and existing customer service executive

2) Administration

• Prepare invoices and handle payment collection
• Prepare debtors listings and send reminders for late payment
• Maintain petty cash and prepare daily collection report
• Assist the operation manager manager with resource management and team management
• Perform ad-hoc duties or projects assigned by the operations manager.

3) Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Job Requirement

• At least Diploma in any discipline (Full time)
• Relevant customer service-related job experience

Interested candidate may contact me and send your resume via Email [e-mail]

PS: No Charges will be incurred.

Lee Hui Ping (Haylee) Reg No: R24123752

The Supreme HR Advisory Pte Ltd EA No: 14C7279