AB03 - Centre Operations Executive

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading educational center in Singapore is looking for an Assistant Centre Manager. This role involves customer service, administration, and supporting the Operations Manager. Candidates should have at least a Diploma and experience in customer service. Responsibilities include handling inquiries, preparing invoices, and maintaining student management systems. This position offers a salary range of $3,000 - $4,000 and flexibility in working days and hours, suitable for those who can work on weekdays and weekends.

Qualifications

• At least Diploma in any discipline is required.
• Relevant customer service-related job experience.
• Proficiency in MS Office, Zoom, Google Drive, AI-generative apps.

Responsibilities

• Attend to potential customers, phone calls, and emails.
• Handle registration and course change requests for students.
• Maintain the student management system and perform audits.
• Prepare invoices and manage payment collections.
• Support the operations manager with resource management.

Skills

Customer service experience

Proficiency in MS Office

Proficiency in Zoom

Proficiency in Google Drive

Familiarity with AI-generative apps

Education

Diploma in any discipline

Job description

Assistant Centre Manager (Education / Enrichment)

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
• Salary: $3,000 - $4,000
• Location: Tampines & Marine Parade

Job Responsibilities:

1) Customer Service

• Attend to all walk‑in potential customers and existing parents, phone calls and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly
• Preparation of sales presentation kits
• Training of new and existing customer service executive

2) Administration

• Prepare invoices and handle payment collection
• Prepare debtors listings and send reminders for late payment
• Maintain petty cash and prepare daily collection report
• Assist the operation manager manager with resource management and team management
• Perform ad‑hoc duties or projects assigned by the operations manager.

3) Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Job Requirement:

• At least Diploma in any discipline (Full time)
• Relevant customer service‑related job experience
• Proficiency in MS Office, Zoom, Google Drive, AI‑generative apps

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 8093 8699 or email me at [e-mail] (˶ᵔ ᵕ ᵔ˶)

Anabel Boon Xue Qi | Consultant Associate (R25159272) |The Supreme HR Advisory EA No: 14C7279