Customer Service à Singapour

About Us:
With 14 years in the industry, Mister Mobile is Singapore’s trusted leader in mobile services. Our vision is to empower people through technology and provide exceptional service. We offer top trade-in prices and rigorously inspected new and used devices. Our warm and friendly team fosters a culture of care and collaboration, ensuring that every customer experience is met with a personal touch. As a market leader in the mobile service provider industry, we obtained ISO certification, CaseTrust accreditation, and a Carousell InstantBuy Award. We have also received more than 15,000+ positive reviews on our services.

As a fast-growing company, we cultivate a collaborative and inclusive workplace. We prioritize employee development and uphold key values such as innovation, customer satisfaction, and teamwork while offering career growth and mentorship opportunities.

Profile:
We are looking for a motivated and customer-oriented Retail Sales Assistant to join our team. The Retail Sales Assistant plays a key role in ensuring smooth daily operations of the retail store while delivering exceptional customer service. This position requires strong interpersonal skills, a positive attitude, and a genuine interest in mobile and electronic devices.

Job Descriptions:

• Responsible for day-to-day retail operations.

• Deliver high quality and standards of service to customers.

• Proactively engaged and attend to walk-in customers.

• Understand customer needs and recommend suitable products and solutions.

• Handle inquiries and resolve customer issues in a timely and professional manner

• Provide after-sales support, including assistance with repair-related matters

• Perform cashiering duties.

• Receive, process, and organize incoming goods/deliveries.

• Maintain cleanliness, organization, and product displays in the store.

• Support the team with ad-hoc duties as and when required.

Requirements:

• Customer service orientated and willing to go the extra mile.

• Possesses a professional and cheerful attitude.

• Energetic, outgoing, and friendly personality.

• Passion for mobile and electronic devices will be highly advantageous.

• Good interpersonal & communication skills.

• Mandarin speaking would be a plus to effectively communicate with Mandarin-speaking clients.

• 6 days work week with 1 off day per week.

• Work location: East or West.

We regret to inform you that only shortlisted candidates will be notified.

Thank you for applying with us!