Coordinator - Sales Operations

Expeditors International of Washington, Inc.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading logistics company seeks a bilingual Sales Operations Coordinator in Singapore. This role requires supporting the District Sales team, managing CRM data, and organizing customer engagement events. Ideal candidates will exhibit strong analytical skills and previous experience in sales operations.

Benefits

Excellent full-time employee benefits

Training and personnel development programs

Qualifications

• Fluent in English, both oral and written.
• Ability to work independently and make decisions.
• Experience in organizing online events and webinars.

Responsibilities

• Qualifying sales leads using analytics tools.
• Managing customer accounts in the CRM system.
• Supporting onboarding of new sales personnel.

Skills

Data analysis

Organizational skills

Interpersonal skills

Time management

Inbound marketing

Webinar organization

Tools

Excel

Power BI

PowerPoint

Word

Job description

Expeditors is a Fortune 500 Company offering a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Our global network comprises:

• 19,000 trained professionals
• 350+ locations worldwide
• Globally unified systems

We value a culture of Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor, which exemplifies our commitment to customer service and professionalism.

We are seeking a bilingual Sales Operations Coordinator who thrives in a fast-paced, professional, and dynamic environment. The role involves supporting our District Sales team through activities like qualifying leads, organizing sales events, managing CRM data, preparing reports, supporting sales initiatives, and coordinating communication and logistics for sales efforts.

Key Responsibilities include:

• Qualifying sales leads using analytics tools.
• Supporting pre-sale activities and organizing customer engagement events.
• Managing customer accounts in the CRM system and ensuring data integrity.
• Assisting in bid responses, reporting, and preparing marketing materials.
• Supporting sales with rate requests and maintaining updated tariffs and rates.
• Coordinating visitor management and sales meetings.
• Participating in training to stay informed of sales tools and processes.
• Supporting onboarding of new sales personnel and additional company needs.

Qualifications and Skills:

• Proficiency in organizing webinars, online events, and targeted marketing.
• Understanding of social media and inbound marketing methodologies.
• Strong data analysis skills with Excel and Power BI; proficient in PowerPoint and Word.
• Excellent time management, organizational, and interpersonal skills.
• Ability to work independently, make decisions, and influence others.
• Fluent in English, both oral and written.

Additional Information:

We offer excellent benefits for full-time employees, including training and personnel development programs. All information will be kept confidential according to EEO guidelines.