Customer Care Executive - German Language Voice Process WFH

Capital Placement Services; Singapore; Remote; SGD 37,000 - 80,000; Full time

Job summary

A leading company in customer service is seeking a Customer Care Executive for a German Voice Process position, working from home. The ideal candidate will have strong customer service skills, experience in international voice processes, and fluency in German. This role involves handling calls, assisting customers with orders, and providing support through various channels, contributing to a positive customer experience.

Qualifications

• Graduate (not mandatory for deserving candidates).
• Minimum 6 months of international voice experience in a reputed International BPO.
• Excellent customer service skills and upselling abilities.

Responsibilities

• Handle international inbound calls from customers interested in placing orders.
• Respond to inquiries and provide general information.
• Assist customers in completing purchases online and over the phone.

Skills

German Language Specialist

Customer Calling & Sales

Chat & Email Support

Customer Care & Complaint Handling

Sales Lead Generation & Customer Needs Assessment

Education

Other Bachelor Degree

Job description

Customer Care Executive - German Language Voice Process WFH

Location: Jaipur

Job Description

German Voice Process (Work From Home)

Key Responsibilities

1. Handle international inbound calls from customers interested in placing orders.
2. Respond to inquiries and provide general information.
3. Assist customers in completing purchases online and over the phone.

Candidate Requirements

• Graduate (not mandatory for deserving candidates).
• Minimum 6 months of international voice experience in a reputed International BPO.
• Excellent customer service skills and upselling abilities.
• Comfortable with rotational shifts and offs.

Experience & Salary

• Experience: 2 - 8 years
• Salary: 4.5 LPA to 9.5 LPA

Industry & Qualification

• Industry: Sales & Marketing / Business Development / Telecalling
• Qualification: Other Bachelor Degree

Key Skills

• German Language Specialist
• Customer Calling & Sales
• Chat & Email Support
• Customer Care & Complaint Handling
• Sales Lead Generation & Customer Needs Assessment

Additional Details

Recruiter: Capital Placement Services

This job is active and available for applications.