Customer Service jobs in Singapore

Oak & Ember is a cosy smoked meat restaurant specializing in delectable dishes and meat platters such as beef brisket, pork ribs, grilled chicken, pastas and sliders. Nestled in the heart of Loyang, our small establishment boasts a warm and welcoming atmosphere, delivering a unique culinary experience to our patrons. With a team of dedicated chefs and a friendly front-of-house crew, Oak & Ember takes pride in crafting exceptional smoked meat dishes that leave a lasting impression.

As a F&B Service Crew Member at Oak & Ember, you will play a vital role in delivering exceptional dining experiences to our guests. This entry-level position is perfect for individuals who are passionate about hospitality and eager to develop their customer service skills in a fast-paced, professional environment. Under the guidance of our experienced team, you will assist in serving our signature smoked meat dishes, ensuring that every guest receives friendly, efficient, and attentive service that meets our high standards.

• Prepare drinks according to recipe


• Greet guests upon their arrival and advise on table QR code ordering


• Assist guests with baby chair and/or wheelchair requirements


• Take order over the counter and handle payment collection


• Upsell additional items to increase revenue and enhance guests’ experience


• Serve drink and food orders promptly and accurately


• Cleaning and setting tables in preparation for new guests


• Set-up and clearing of restaurant before and after service, depending on shift assigned


• Prepare and replenish stations before shift starts


• Maintenance of restaurant cleanliness and workstations


• Perform opening duties and closing duties as per SOP


• Attend to guests with their requests promptly and check on guests overall dine-in experience


• Assisting with basic food preparation tasks, such as assembling salads or desserts, as needed


• Assist guests with enquiries and recommend dishes based on preferences and menu offerings


• Ad-hoc duties assigned by manager on duty

• Previous experience in similar role preferred but not required


• Excellent communication and customer service skills


• Ability to work effectively in a fast-paced environment


• Basic hygiene and safety consciousness


• Possess a positive working attitude


• Ability to work in a team


• Ability to work flexible hours, including evenings, weekends, and holidays

• Competitive salary based on experience


• Opportunity for professional development and advancement within the organization


• Staff discounts on Oak & Ember\'s delectable menu offerings


• Positive and collaborative work environment


• Free parking


• Meals provided

For more information about restaurant, visit www.oaknember.com

Interested applicants may apply here or send email to contact.oaknember@gmail.com.