Sales Manager/Guest Relations

SSERENITY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading luxury service provider in Singapore is seeking a seasoned professional to conduct personalized consultations with VIP clients and manage sales teams. The role includes overseeing pre-opening operations and developing strategies to drive sales in a high-end environment. Ideal candidates should have experience in hospitality or luxury service sectors and be available to work rotating weekends. Competitive salary with attractive commission incentives is offered.

Benefits

Competitive base salary

Attractive commission incentives

Collaboration with Korea's No.1 Postpartum Care Brand

Working in a 5-star hotel at the heart of Orchard

Qualifications

• Proven experience in the hospitality, hotel, or healthcare sector.
• Strong background in luxury service or VIP client sales.
• Leadership skills for managing sales and customer service teams.

Responsibilities

• Conduct personalized consultations with VIP clients to understand their needs.
• Oversee the full sales and customer service setup for the pre-opening phase.
• Lead and manage the Sales and Customer Service Teams.
• Develop strategies to drive room sales and client acquisition.
• Promote and grow the client base for high-end SPA programs.

Skills

Availability to work weekends

Experience in hospitality, hotel, or healthcare sector

Strong background in luxury service or VIP client sales

Job description

Positions Available: 1

Preferred Qualifications:

• Availability to work weekends (5-day work week, Monday to Sunday rotation)
• Proven experience in the hospitality, hotel, or healthcare sector
• Strong background in luxury service or VIP client sales

Key Responsibilities:

• Conduct personalized consultations with VIP clients to understand their needs and provide tailored service recommendations
• Oversee the full sales and customer service setup for the pre-opening phase
• Lead and manage the Sales and Customer Service Teams
• Develop and execute strategies to drive room sales and client acquisition
• Promote and grow the client base for high-end SPA programs

What we offer:

• Competitive base salary with attractive commission incentives
• An opportunity to collaborate with Korea's No.1 Postpartum Care Brand
• Working in one of the best 5-star hotels at the heart of Orchard