Customer Care & Logistics Specialist

ATC COATING PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading surface finishing company in Singapore is seeking a Customer Service Representative responsible for handling customer inquiries, coordinating logistics, and maintaining accurate records. The ideal candidate will have a diploma in a related field and at least 2 years of experience in customer service. Proficiency in Microsoft Office and ERP systems is required. Join a collaborative team committed to delivering customer satisfaction.

Qualifications

• Minimum 2 years of experience in customer service.
• Proficient in Microsoft Office applications.
• Experience with ERP systems is advantageous.

Responsibilities

• Serve as the primary contact for customer inquiries and complaints.
• Coordinate with logistics for timely delivery updates.
• Maintain accurate records of customer interactions.

Skills

Customer service skills

Communication skills

Time management

Problem-solving

Team collaboration

Education

Diploma in Business Administration or related field

Tools

Microsoft Office (Word, Excel, Outlook)

ERP systems

Job description

A leading surface finishing company in Singapore is seeking a Customer Service Representative responsible for handling customer inquiries, coordinating logistics, and maintaining accurate records. The ideal candidate will have a diploma in a related field and at least 2 years of experience in customer service. Proficiency in Microsoft Office and ERP systems is required. Join a collaborative team committed to delivering customer satisfaction.