Customer Service jobs in Singapore
Senior CX & Retention Specialist - Automotive
Triton AI Pte Ltd
Premium Auto Concierge & Front Desk Specialist
THE SUPREME HR ADVISORY PTE. LTD.
Supply Chain Management Officer (1 year contract)
JAC Recruitment Pte Ltd
Discover more opportunities than anywhere else. Find more jobs nowGuest Experience Captain — Flexible Hours & Sign-On Bonus
BROTZEIT PTE. LTD.
Customer Service Leader: Transform Ops & Growth
MMC Success Pte. Ltd.
Connect with headhunters to apply for similar jobsParent Liaison Executive/Manager
ETONHOUSE PRE-SCHOOL PTE LTD
Senior / Patient Service Associate, Outpatient Clinic Operations
Singapore General Hospital
Cashier/Retail Assistant (Permanent Full-time/part-time,Adhoc)
YEO EXPRESS PTE. LTD.
Customer Experience Executive — Growth & Impact
Perennial Sourcing Solutions
Digital Customer Care Specialist - 1-Year Contract
RECRUIT EXPRESS PTE LTD
AVP/VP Bancassurance Advisor
United Overseas Bank Limited (UOB)
Omnichannel Sport Specialist - Growth, Bonuses & Perks
Decathlon Singapore
Inside Sales & Contracts Engineer – Global Flow Control
Rotork
Airport Check-In & Customer Experience Agent (24/7)
dnata Singapore Pte Ltd
Loan Officer (Up to 4k/6 days work week)
BST CREDIT PTE. LTD.
Studio Supervisor Trainee: Guest Experience & Membership
DOWN FOR MORE PTE. LTD.
Senior Health & Wellness Consultant | Super High Guaranteed Basic + Comm | Ang Mo Company
DNA BRANDS CO PTE. LTD.
Senior CX & Retention Specialist - Automotive
Job summary
A leading automotive firm in Singapore is seeking a customer-oriented professional to manage customer service touchpoints and drive satisfaction initiatives. The ideal candidate will have a Bachelor's degree and at least 3 years of experience in customer service, preferably with a background in manufacturing or FMCG. Strong problem-solving and communication skills are essential. This role offers a supportive environment with opportunities for career growth, including structured training and comprehensive benefits.
Benefits
Qualifications
- Minimum 3 years of experience in customer service or related functions.
- Strong experience from manufacturing, FMCG, or automotive industries is advantageous.
- Class 3 Driving Licence is added advantage.
Responsibilities
- Manage end-to-end customer service touchpoints.
- Build strong relationships with leasing and pre-owned customers.
- Drive customer satisfaction initiatives and improve online reviews.
- Conduct service training for operations teams.
- Plan and execute customer engagement events.
- Coordinate CRM requirements for a seamless experience.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.