Logistics Admin & Customer Fulfillment Specialist

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic customer service provider in Singapore is looking for an experienced Customer Service Associate. In this role, you will efficiently manage quotations, sales orders, and ensure timely deliveries while maintaining excellent customer relationships. Candidates should possess a diploma in Business Studies, have at least 2 years of relevant experience, and proficiency in Microsoft Office. Experience with Oracle or SAP is preferred, and knowledge of Japanese will be advantageous due to regular communication with headquarters in Japan. You will need to be available for weekend and public holiday work as part of a rotating standby schedule.

Qualifications

• At least 2 years of relevant experience.
• Knowledge of Japanese required for communication with Japan.
• Ability to work during weekends and public holidays.

Responsibilities

• Process quotations, purchase orders, and sales orders efficiently.
• Manage Customer Consignment Programs.
• Ensure on-time deliveries to internal and external clients.
• Maintain inventory levels and oversee stock movement.
• Update and ensure accuracy of customer price books.
• Manage inquiries from customers and business partners.
• Cultivate and maintain good customer relationships.

Skills

Proficient in Microsoft Office Applications

Strong communication

Good interpersonal skills

Meticulous and organized

Team player

Ability to work independently

Education

Diploma in Business Studies or equivalent

Tools

Oracle

SAP

Job description

A dynamic customer service provider in Singapore is looking for an experienced Customer Service Associate. In this role, you will efficiently manage quotations, sales orders, and ensure timely deliveries while maintaining excellent customer relationships. Candidates should possess a diploma in Business Studies, have at least 2 years of relevant experience, and proficiency in Microsoft Office. Experience with Oracle or SAP is preferred, and knowledge of Japanese will be advantageous due to regular communication with headquarters in Japan. You will need to be available for weekend and public holiday work as part of a rotating standby schedule.