Airport Check-In & Customer Experience Agent (24/7)

dnata Singapore Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading customer service provider in Singapore is looking for a Customer Services Assistant to assist at check-in counters. The role involves verifying passenger details, handling issues related to flight operations, and ensuring safety compliance. Candidates should meet the minimum educational requirement of GCE 5 'N' levels and possess good communication skills. Experience in a customer service role is preferred. Selected candidates will be notified for a walk-in interview.

Qualifications

• Strong communication skills to interact with passengers.
• Ability to lift baggage and assist passengers with special needs.
• Experience in customer service is preferred.

Responsibilities

• Assist customers at check-in counters.
• Verify passenger details and ensure compliance with safety standards.
• Handle customer issues regarding flight operations and check-in systems.

Skills

Communication skills

Physical strength

Customer service

Education

Minimum GCE 5 'N' levels

Job description

A leading customer service provider in Singapore is looking for a Customer Services Assistant to assist at check-in counters. The role involves verifying passenger details, handling issues related to flight operations, and ensuring safety compliance. Candidates should meet the minimum educational requirement of GCE 5 'N' levels and possess good communication skills. Experience in a customer service role is preferred. Selected candidates will be notified for a walk-in interview.