Customer Experience Executive — Growth & Impact

Perennial Sourcing Solutions; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore is seeking a Customer Service Executive to create great customer experiences. This role involves engaging with customers, solving problems, and sharing product knowledge. The company offers an attractive salary between $3,000 and $4,500 monthly, along with career progression opportunities and professional training. Candidates at all experience levels are welcome, but those with 2+ years in customer service may qualify for senior roles. Join a supportive and inclusive workplace culture.

Benefits

Attractive salary

Career progression

Professional training & mentorship

Work-life balance

Positive work environment

Qualifications

• Entry-level candidates welcome with training provided.
• 2+ years experience in customer service can qualify for senior roles.

Responsibilities

• Interact with customers to resolve enquiries with empathy and professionalism.
• Troubleshoot issues and deliver solutions that exceed expectations.
• Develop strong product knowledge to recommend suitable solutions.
• Collaborate with team members to improve service standards.
• Participate in a culture of feedback and innovation.

Skills

Strong communication skills

Positive attitude

Empathy

Job description

A leading financial institution in Singapore is seeking a Customer Service Executive to create great customer experiences. This role involves engaging with customers, solving problems, and sharing product knowledge. The company offers an attractive salary between $3,000 and $4,500 monthly, along with career progression opportunities and professional training. Candidates at all experience levels are welcome, but those with 2+ years in customer service may qualify for senior roles. Join a supportive and inclusive workplace culture.