Guest Experience Captain — Flexible Hours & Sign-On Bonus

BROTZEIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A popular restaurant chain in Singapore seeks a dedicated Customer Service Representative to deliver outstanding service and exceed guest expectations. The ideal candidate will have 1-2 years of customer service experience and a friendly demeanor. Responsibilities include welcoming guests, supervising staff, and maintaining hygiene standards. The position offers a five-day work week, work-life balance options, and various employee benefits including a sign-up bonus.

Benefits

AWS & sign-up bonus of $700

5-day work week, 44 hours

Staff discount up to 25%

Outpatient medical consultation benefit

Birthday gift

Qualifications

• 1-2 years of experience in customer service.
• Ability to work in a high-volume environment.
• Strong initiative and integrity required.

Responsibilities

• Welcome guests warmly and provide excellent service.
• Supervise and motivate staff to ensure quality service.
• Maintain hygiene and safety standards.

Skills

Customer service

Communication in English

Teamwork

Initiative

Education

GCE 'N'/'O' level or customer service certificate

Job description

A popular restaurant chain in Singapore seeks a dedicated Customer Service Representative to deliver outstanding service and exceed guest expectations. The ideal candidate will have 1-2 years of customer service experience and a friendly demeanor. Responsibilities include welcoming guests, supervising staff, and maintaining hygiene standards. The position offers a five-day work week, work-life balance options, and various employee benefits including a sign-up bonus.