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3,426

Customer Care Manager jobs in Singapore

RELATIONSHIP MANAGER

Aljunied-Hougang Town Council

Singapore
On-site
SGD 60,000 - 80,000
24 days ago
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Key Account Manager, Singapore

Ferrero International S.A.

Singapore
On-site
SGD 70,000 - 90,000
24 days ago

Accounts Associate (GOVT/6 months/West) - up to $3500 #HAO

Recruit Express Pte Ltd.

Singapore
On-site
SGD 60,000 - 80,000
24 days ago

Accounts Executive #79902

Anradus Pte. Ltd.

Singapore
On-site
SGD 60,000 - 80,000
24 days ago

Guest Experience & Recovery Host

SOCHILL HOLDING PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
24 days ago
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LEASE EXEC (SALES)/ UP TO $4K

AEON SEARCH CONSULTING PTE. LTD.

Singapore
On-site
SGD 45,000 - 65,000
24 days ago

Sales Manager (APAC/Marine/Shipbuilder/Distributor Management/BD) LT74

TRUST RECRUIT PTE. LTD.

Singapore
On-site
SGD 60,000 - 90,000
24 days ago

Accounts Executive

Acfoss Pac

Singapore
On-site
SGD 40,000 - 54,000
24 days ago
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2 x Sales Executive (Horticulture/ Plants / Landscaping)- ALL WELCOME

SEARCH PERSONNEL PRIVATE LIMITED

Singapore
On-site
SGD 60,000 - 80,000
24 days ago

Luxury Cruises Sales Manager, North Asia

ALPHA MANPOWER PTE. LTD.

Singapore
On-site
SGD 80,000 - 100,000
24 days ago

Sales Executive (with Progression to Outdoor Sales)

JASON MARINE GROUP LIMITED

Singapore
On-site
SGD 40,000 - 60,000
24 days ago

Account Executive

SKY GLOBAL LOGISTICS SERVICES PTE. LTD.

Singapore
On-site
SGD 40,000 - 60,000
24 days ago

Project Sales Executive – Modular Cabinetry & Wall Panels

VORGE-SINGAPORE PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
24 days ago

(TRAVEL OPP)(ENTRY LEVEL) JUNIOR EVENTS & SALES EXECUTIVE

THRIVE ORGANIZATION PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
24 days ago

ACCOUNTS EXECUTIVE

PAMELA NEO MANAGEMENT SERVICES PTE LTD

Singapore
On-site
SGD 50,000 - 70,000
24 days ago

Strategic Account Executive - Singapore

Medium

Singapore
Remote
SGD 292,000 - 446,000
24 days ago

Talent Pool for Future Openings - Strategic Account Executive Singapore – Application Access Go[...]

Medium

Singapore
On-site
SGD 80,000 - 120,000
24 days ago

Sales Manager - Singapore

Medium

Singapore
On-site
SGD 20,000 - 60,000
24 days ago

Sales Executive

SAPIENCESG

Singapore
On-site
SGD 40,000 - 60,000
25 days ago

Sales Manager – APAC

K.I.T. GROUP APAC PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
25 days ago

Sales Manager

LINDE GAS SINGAPORE PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
25 days ago

Sales Executive (Freight Forwarding & Logistics / West / 5 Days)

EA RECRUITMENT PTE. LTD.

Singapore
On-site
SGD 80,000 - 100,000
25 days ago

Store Sales Executive | Up to $2.8K + Comms |44h/Week | Orchard - 0310

THE SUPREME HR ADVISORY PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
25 days ago

Sales Executive

YE LIANG HOW CATERING SERVICE PTE. LTD.

Singapore
On-site
SGD 30,000 - 45,000
25 days ago

Sales Executive (Used/Pre-owned Car) - Up to $12,0000

The Car Specialist Pte. Ltd.

Singapore
On-site
SGD 80,000 - 100,000
25 days ago

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RELATIONSHIP MANAGER
Aljunied-Hougang Town Council
Singapore
On-site
SGD 60,000 - 80,000
Full time
24 days ago

Job summary

A local government agency in Singapore is seeking candidates to manage resident feedback and provide support on-site. Responsibilities include responding to walk-in residents, handling communications, and collaborating with external agencies. Candidates should possess strong interpersonal and communication skills, be IT savvy, and be able to work independently under pressure. This position requires attendance on Saturdays once a month.

Qualifications

  • Experience in dealing with difficult individuals.
  • Ability to work under pressure and independently.
  • Proficient in written and verbal communication.

Responsibilities

  • Attend to walk-in residents and update feedback providers.
  • Utilise system for feedback cases and create new ones.
  • Issue events and facilities booking permits as required.
  • Respond to feedback emails and calls.
  • Attend cases on site when necessary.
  • Serve as first responder for escalated cases.
  • Coordinate with external agencies for case resolutions.

Skills

Interpersonal skills
Crisis management
Written communication
Verbal communication
IT skills
Job description
Job Responsibilities
  • Attend to all walk-in residents, including updating feedback provider on the action taken;
  • Utilise system to check past feedback cases or create new cases;
  • Issue events/facilities booking permits as and when required;
  • Reply to feedback emails & calls;
  • Attend to cases on site (including house visit), where required/instructed;
  • First responder for any escalated cases;
  • Communicate with external agencies for cases;
  • Any other duties as instructed by the supervisor.
Job Requirements
  • Experienced in handling difficult people;
  • Possess good interpersonal skills;
  • Work well under pressure;
  • Effective written & verbal communication;
  • Must be able to attend cases on site independently;
  • IT savvy;
  • Working Hours: Mondays - Fridays: 8am to 5pm with an additional 1 Saturday per month - 8am to 1pm;
  • Work Location: please refer to this link: https://www.ahtc.sg/town-council-offices/

Only shortlisted candidates will be notified.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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