Customer Care Manager jobs in Singapore
Key Account Manager, Singapore
Ferrero International S.A.
Accounts Associate (GOVT/6 months/West) - up to $3500 #HAO
Recruit Express Pte Ltd.
Guest Experience & Recovery Host
SOCHILL HOLDING PTE. LTD.
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AEON SEARCH CONSULTING PTE. LTD.
Sales Manager (APAC/Marine/Shipbuilder/Distributor Management/BD) LT74
TRUST RECRUIT PTE. LTD.
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SEARCH PERSONNEL PRIVATE LIMITED
Luxury Cruises Sales Manager, North Asia
ALPHA MANPOWER PTE. LTD.
Sales Executive (with Progression to Outdoor Sales)
JASON MARINE GROUP LIMITED
Account Executive
SKY GLOBAL LOGISTICS SERVICES PTE. LTD.
Project Sales Executive – Modular Cabinetry & Wall Panels
VORGE-SINGAPORE PTE. LTD.
(TRAVEL OPP)(ENTRY LEVEL) JUNIOR EVENTS & SALES EXECUTIVE
THRIVE ORGANIZATION PTE. LTD.
ACCOUNTS EXECUTIVE
PAMELA NEO MANAGEMENT SERVICES PTE LTD
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Sales Executive (Freight Forwarding & Logistics / West / 5 Days)
EA RECRUITMENT PTE. LTD.
Store Sales Executive | Up to $2.8K + Comms |44h/Week | Orchard - 0310
THE SUPREME HR ADVISORY PTE. LTD.
RELATIONSHIP MANAGER
Job summary
A local government agency in Singapore is seeking candidates to manage resident feedback and provide support on-site. Responsibilities include responding to walk-in residents, handling communications, and collaborating with external agencies. Candidates should possess strong interpersonal and communication skills, be IT savvy, and be able to work independently under pressure. This position requires attendance on Saturdays once a month.
Qualifications
- Experience in dealing with difficult individuals.
- Ability to work under pressure and independently.
- Proficient in written and verbal communication.
Responsibilities
- Attend to walk-in residents and update feedback providers.
- Utilise system for feedback cases and create new ones.
- Issue events and facilities booking permits as required.
- Respond to feedback emails and calls.
- Attend cases on site when necessary.
- Serve as first responder for escalated cases.
- Coordinate with external agencies for case resolutions.
Skills
- Attend to all walk-in residents, including updating feedback provider on the action taken;
- Utilise system to check past feedback cases or create new cases;
- Issue events/facilities booking permits as and when required;
- Reply to feedback emails & calls;
- Attend to cases on site (including house visit), where required/instructed;
- First responder for any escalated cases;
- Communicate with external agencies for cases;
- Any other duties as instructed by the supervisor.
- Experienced in handling difficult people;
- Possess good interpersonal skills;
- Work well under pressure;
- Effective written & verbal communication;
- Must be able to attend cases on site independently;
- IT savvy;
- Working Hours: Mondays - Fridays: 8am to 5pm with an additional 1 Saturday per month - 8am to 1pm;
- Work Location: please refer to this link: https://www.ahtc.sg/town-council-offices/
Only shortlisted candidates will be notified.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.