Key Account Manager, Singapore

Ferrero International S.A.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global food company in Singapore is seeking a Key Account Manager responsible for driving business growth through managing key customer accounts. The ideal candidate will have a university degree, extensive sales experience, and strong analytical and negotiation skills. This position offers an opportunity to work in a dynamic environment with various teams to ensure seamless execution of strategies.

Qualifications

• Strong experience in key account management, sales, or related fields.
• Proficiency in MS Office and business analytics tools.
• Fluency in English; knowledge of Mandarin works in advantage.

Responsibilities

• Lead and develop key account plans for business growth.
• Analyze customer performance and identify business opportunities.
• Negotiate contracts and annual promotional plans with customers.

Skills

Key account management

Sales experience

Analytical skills

Negotiation skills

Leadership skills

Education

University degree in Business or related field

Tools

MS Office

Business analytics tools

Job description

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The Key Account Manager role, is responsible for driving the business growth by managing key customer accounts, developing strategic plans, and delivering commercial targets. This position requires strong ownership, effective collaboration, and a results-driven approach in a dynamic environment.

Main Responsibilities:

• Lead and develop key account plans to achieve business growth and strategic goals
• Propose and implement commercial policies, trade terms, and customer plans across Singapore
• Analyze customer performance, identify business opportunities, and develop action plans
• Negotiate contracts, annual promotional plans, and in-store execution with assigned customers
• Manage trade spending efficiently, ensuring ROI and compliance with company policies
• Coordinate with Sales, Trade Marketing, Customer Service, Logistics, and Marketing teams to ensure seamless execution
• Monitor sales targets, budgets, and KPIs, and proactively address any issues
• Support and guide sales teams to ensure local execution aligns with national strategies

About You:

• University degree in Business or related field
• Strong experience in key account management, sales, or related fields
• Experience with both Traditional & Modern Trade, Impulse Channels
• Knowledge of Channel and Customer Plans, understanding of Commercial Logistics, Sales, Field and Merchandising Processes
• Excellent communication skills, strong analytical, negotiation, and leadership skills
• Proactive, dynamic, and a strong team player who can work under pressure and meet deadlines
• Proficiency in MS Office and business analytics tools
• Fluency in English, written and spoken. Knowledge of Mandarin Chinese is considered a plus

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About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero.
Find out more here.