Customer Care Manager jobs in Singapore

The hiring company is a local events management company. They are seeking an Account Manager to join their passionate team and contribute to their continued success.

Key Responsibilities:

1. Responsible for building and maintaining strong client relationships through effective communication.
2. Serve as the primary point of contact for clients, understanding their event objectives, preferences, and requirements.
3. Collaborate with clients to conceptualize and plan events, ensuring alignment with their goals and objectives.
4. Work closely with team members to coordinate logistics, manage timelines, and oversee on-site event activities.
5. Attend networking meetings as needed.
6. Create and manage project timelines, ensuring all milestones are met according to client expectations.
7. Coordinate pre-event, on-site, and post-event activities to guarantee a smooth and successful execution.
8. Anticipate and address challenges during the planning and execution phases, collaborating with cross-functional teams to find effective solutions.
9. Maintain a proactive approach to issue resolution, ensuring client satisfaction and project success.

Qualifications:

1. Diploma in Event Management, Marketing, Business, or a related field.
2. Experience in account management within the Arts Management/Events Management/Hospitality industry will be preferred.
3. Fresh grads are welcome to apply. (Training will be provided).
4. Outgoing, excellent interpersonal and communication skills.
5. Proficient in Xero & Canva will be an advantage.
6. Ability to thrive in a fast-paced, dynamic environment.
7. Willingness to travel within Southeast Asia when needed.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

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Personnel Number: R23113231 (Lum Charmaine)