Customer Care Manager jobs in Singapore

• Manage existing client relationships to achieve monthly loan disbursement targets.
• Utilize the firm's client engagement technology tools to ensure completion and tracking of calls to existing clients.
• Grow overall portfolio size by up-selling and cross-selling across firms' products & services.
• Identify existing client opportunities to promote loan disbursements, conduct meetings, prepare proposals, negotiate, and manage existing clients account and loan level contracts.
• Build and grow positive and long-lasting relationships within existing clients' organizations.
• Proactively track activity and engagement level of existing clients.

Requirements

• Degree in Accountancy / Finance / Business Administration is preferred.
• Knowledge in lending products such as Corporate Loans.
• 2 - 4 years of experience in SME lending / Business Banking is preferred.
• Previous experience in a client servicing role is preferred.
• Naturally strong customer focused with the ability to think out of the box for a solution-orientated approach to solve the client's needs.
• Proven track record of exceeding sales targets.
• Driven and pro-active team player with a positive attitude.
• Comfortable working in a fast-paced and dynamic start-up environment.

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to cheryl.poh@ambition.com.sg. Only shortlisted candidates will be notified.