Customer Care Manager ofertas em United States

Elements Wellness Pte Ltd – Central Singapore

AsaSpa Customer Service Officer, you'll be the first and last touchpoint for our clients, ensuring their experience is seamless and luxurious from start to finish. If you are a team player with a passion for customer service and a positive attitude, we’d love to hear from you!

We are seeking a positive, cheerful, and professional Customer Service Officer to join our team. The ideal candidate will create a welcoming and friendly atmosphere for all customers, efficiently manage daily front desk operations, and ensure a smooth client experience.

Take the step towards a rewarding career at Elements Wellness Group. Apply now to become a part of our team!

• Manage the front desk operations to ensure a seamless experience for all clients.
• Warmly welcome clients and manage check-ins.
• Respond to client inquiries with an in-depth understanding of our services.
• Process payments and manage client records.
• Perform daily closing procedures, and ensure all payments are accounted for.
• Collaborate with spa staff to ensure smooth operations and an exceptional client experience.
• Other administrative duties as assigned by outlet manager.

• Minimum 2 years experience in a customer service role, preferably in the wellness or hospitality industry.
• Strong interpersonal and communication skills.
• Bilingual; fluent in both English and Mandarin will be an added advantage (to liaise with both English and Mandarin speaking customers and colleagues).
• Able to work independently and as part of a team.
• Able to work retail hours, weekends and public holidays | 5.5 Days a week.
• Generous staff discounts on spa treatments and products.
• Central Location | Near MRT.

Interested? Please email your resume to ******@elements.com.sg

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