Customer Service Officer (5 months contract) - YL38

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Executive for a 5-month contract. The role involves managing customer inquiries, assisting in proposals, preparing invoices, and maintaining operational efficiency. Candidates should hold a diploma and have at least 2 years of relevant experience. The position offers a basic salary of up to $3,600, with company transport allowance available for candidates with their own transport.

Benefits

Company transport allowance of $120

Qualifications

• At least 2 years relevant experience preferred.

Responsibilities

• Receive inquiries and note caller's particulars for follow-up.
• Assist in preparing proposals from Sales and Marketing information.
• Prepare invoices and monthly reports for billing.
• Maintain filing system and software for waste information.
• Assist Customer Service Manager in daily operations.
• Manage customer care, feedback, and complaints.
• Update customer database for existing and potential customers.
• Coordinate with departments to meet customer requirements.

Education

Diploma holder and above

Job description

Customer Service Executive (5 months contract)

• Location: Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport
• Monday to Friday (8am to 5pm)
• Basic: Up to $3600

Requirements:

• Diploma holder and above
• At least 2 years relevant experience preferred

Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• To prepare invoices, monthly reports for consolidated billing.
• To maintain and upkeep the filing system and software on all aspects of waste information.
• To assist Customer Service Manager to ensure smooth daily operational in the team.
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
• To update customer database in respect of customers and potential customers.
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Interested candidate may contact me and send your resume via:#6585995673 or [e-mail] allow us to match you with our Clients. PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.

Lee Yi Lian (Ms) Reg No. R25157768

THE SUPREME HR ADVISORY PTE LTD EA No: 14C7279