Customer Care Manager jobs in United States
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Account Manager
Job summary
A manufacturing company based in Singapore is looking for a dedicated individual to provide technical support and drive sales. Responsibilities include ensuring client needs are met, identifying new business opportunities, and maintaining excellent customer service. Candidates with any diploma background are encouraged to apply, including fresh graduates and those willing to travel overseas for business. Prior experience in the manufacturing sector is advantageous but not required.
Qualifications
- Prior experience in the manufacturing industry is an added advantage but not necessary.
- Fresh graduates are welcome to apply.
- Willing and able to travel overseas for business trips.
Responsibilities
- Provide technical support and guidance to clients, ensuring their needs are met promptly and effectively.
- Drive sales by identifying new business opportunities and developing relationships with potential clients.
- Deliver outstanding customer service by addressing inquiries and resolving issues.
Skills
Education
- Provide technical support and guidance to clients, ensuring their needs are met promptly and effectively.
- Communicate with clients to understand their requirements and present suitable solutions.
- Drive sales by identifying new business opportunities and developing relationships with potential clients.
- Deliver outstanding customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
- Collaborate with other departments to align sales strategies with company goals.
- Maintain up-to-date knowledge of industry trends, products, and competitive landscape.
- Prepare and submit regular reports on sales activities, customer feedback, and market conditions to management
- Assist with the development and execution of sales strategies to meet or exceed targets.
- Willing and able to travel overseas for business trips
- Prior experience in the manufacturing industry is an added advantage but not necessary
- Excellent communication and customer service skills to interact effectively with clients.
- Fresh graduates are welcome to apply
This job can be applied with any type of diploma background
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.