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Customer Operations Specialist — Order Fulfillment & Escalations
Zusammenfassung
A leading technology services company is looking for a Logistics Coordinator in Singapore. The role involves working with the Sales Team to develop Order to Fulfill strategies for key customers and managing high-priority order fulfillment. Candidates should have 4-7 years of experience in customer service or logistics coordination and a degree in any discipline. Strong interpersonal skills and a proactive approach to resolving operational issues are essential.
Qualifikationen
- 4–7 years of experience in customer service, order management, logistics, or sales operations.
- Industry experience in Chemical will be advantageous.
- Working knowledge of inventory management and logistics workflows.
Aufgaben
- Work with Sales Team to identify Order to Fulfill strategy for Key Customers.
- Monitor Key Customer Order from Order intake to Fulfillment.
- Lead regular performance reviews and present operational metrics.
Kenntnisse
Ausbildung
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