Restaurant Sales Executive

THE FULLERTON BAY HOTEL; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Sales and Revenue Generation Specialist to promote restaurant services and oversee client relationships. The role involves meeting sales targets, conducting hotel tours, and coordinating events. Candidates should have experience in catering sales or event planning, strong communication skills, and familiarity with CRM software. This position offers an exciting opportunity to engage with clients and drive revenue in the vibrant hospitality sector.

Qualifications

• Experience in catering sales or event planning.
• Familiarity with CRM software such as Salesforce or HubSpot.
• Proven experience in sales, particularly in hospitality.

Responsibilities

• Promote menu and events to clients.
• Manage relationships with corporate clients.
• Execute sales strategies and promotions.

Skills

Sales strategies

Client relationship management

Communication skills

Negotiation skills

Market research

Tools

CRM software

Amadeus System

Sevenrooms

Job description

1. Sales & Revenue Generation

• Actively promote the restaurant’s menu, special events, and catering services to potential clients.
• Meet and exceed sales targets through direct sales, referrals, and partnerships.
• Upsell premium menu items, private dining experiences, and group packages.
• Conducting hotel tours and site inspections for prospective clients.

2. Client Relationship Management

• Build and maintain strong relationships with regular customers, corporate clients, and event planners.
• Follow up with leads, respond to inquiries, and close sales deals.
• Gather customer feedback to improve service and offerings.

3. Marketing & Promotion

• Assist in developing and executing sales strategies, including social media promotions, email campaigns, and loyalty programs.
• Distribute flyers, coupons, and promotional materials in the local community.
• Represent the restaurant at networking events, trade shows, and food festivals.

4. Event & Group Booking Coordination

• Handle inquiries for private parties, corporate events, and large group reservations.
• Coordinate with the kitchen and service staff to ensure seamless event execution.

5. Market Research & Competitor Analysis

• Monitor industry trends and competitor offerings to identify new sales opportunities.
• Suggest menu or service improvements based on customer preferences.

Requirements

• Experience in catering sales or event planning.
• Familiarity with CRM software (e.g., Salesforce, HubSpot).
• Proven experience in sales, preferably in the hospitality or restaurant industry.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work in a fast-paced environment and meet sales targets.
• Knowledge of and working with Amadeus System, Sevenrooms.