Assistant Manager jobs in Singapore

RESPONSIBILITIES:

• Lead Front Office operations and ensure adherence to the policies and operating standards

• Leading & Developing team members

• Work closely with relevant function heads on managing rooms inventory, guests' inquiries, billing transparency, and ensuring positive guests experience.

• Strong ability and smart in handling guest queries and feedback

• Responsible for On-Job Training and timely performance management for team members

• Responsible for maintaining and of employees' engagement and welfare

• Manage departmental manning and budgeting

• Streamlining of processes to increase productivity

• Preparation and submission of management reports

• Any other duties as assigned
  

JOB REQUIREMENTS:

• Excellent customer service and interpersonal skills

• Strong leadership skills

• Able to work in a fast-paced environment

• Good working knowledge of MS Office applications

• Strong knowledge of using the HMS Hotel Operating system will be an added advantage

• Meticulous