Asset Management jobs in Singapore

Primary Objectives:

• Operate and maintain LTA's Bus Ticketing System (BTS) to the highest standards.

• Investigate and resolve customer complaints related to fare charging.

• Collaborate with key stakeholders (MSI, Kenetics, SimplyGo, EzLink, LTA) to ensure seamless commuter journeys and accurate fare collection.

• Manage bus cash collections and reporting to LTA.

• Operate and maintain the Next Bus Departure Display System (NBDD) at all SBST Bus Interchanges/Terminals.

• Facilitate LTA's BTS audits.

Major Responsibilities:

• System Management: Oversee the proper functioning of the BTS, Cash Centre Operations, and CCTV Operations.Ensure the accuracy and efficiency of fare systems.Meet and exceed LTA BCM KPIs for Over-deduction claims, DAGW, WLAN, and BOLC availability.

• Financial Reporting: Submit monthly statements of excess cash fares, cross-border service declarations, and annual audited statements of cash fares collection and complimentary ticket audits to LTA.

• Fare Management: Plan, lead, and execute fare revision exercises.

• Reporting & Auditing: Submit regular reports (monthly BTS Maintenance KPI report, Bus Exception report, BTS quality assurance audit report, TP3 & TP4 WLAN quarterly PM health report, complimentary tickets collection report) to LTA.

• System Maintenance: Ensure quarterly NBDD preventive maintenance and upkeep of the NBDD system. Upload content to the NBDD platform as requested.

• Asset Management: Serve as asset champion for ISO55001 and participate in ISO audits (ISO9001, ISO45001, and ISO55001).

• Tendering & Procurement: Participate in LTA Bus Contract Tenders and manage contracts with LTA and other stakeholders.

• CCTV Management: Facilitate CCTV viewing by Police and submit monthly reports on Bus Lane Violations.

• Electronic Display Systems: Manage electronic display sign systems (6 different models), the SeP system, and configuration data for NOBE.

• Team Leadership: Guide and motivate staff to achieve operational excellence.

Requirements:

• Degree in any discipline.

• More than 3 years of experience in a senior appointment within a large organization (land transport experience preferred).

• Strong operational experience.

• Proficiency in MS Office Suite.

• Excellent analytical and problem-solving skills; experience in data analytics.

• Excellent written and verbal communication skills.

• Ability to manage pressure and criticism effectively.

• Tenacity and resilience.

• Strong interpersonal skills; ability to work independently and collaboratively.

• Practical experience in project management and leadership.

• Knowledge of ISO standards (ISO9001, ISO45001, ISO55001).