Sales Administration Coordinator

Centre People Appointments; Singapore; Hybrid; SGD 55,000 - 58,000; Full time

Job summary

A recruitment agency is seeking a Sales Administration Coordinator in Singapore. The role involves processing orders, customer communication, and office administration within a hybrid work model. The ideal candidate has at least 3 years of experience, is fluent in both English and French, and possesses a flexible, customer-oriented mindset. Experience with MS Office and SAP is essential, with the understanding of Japanese culture seen as a bonus. This is a full-time position with competitive remuneration.

Qualifications

• 3+ years of experience in a similar position.
• Very good written and oral communication skills in English and French.
• Understanding of Japanese culture is a bonus.

Responsibilities

• Oversee and process all incoming orders using specialized software.
• Support the sales team and provide excellent client care.
• Handle incoming phone calls and manage customer communications.

Skills

Communication skills in English

Communication skills in French

Customer oriented thinking

Flexibility

Intercultural competence

Tools

MS Office applications

SAP

Job description

Ref: SF46799

Eligible Applicants :

• O) Eligible visa : Permanent residence, Spouse, Partner
• X) NOT eligible : Student visa, Requiring visa sponsorship, Working holiday, Graduate, Freelance

Work Type: Hybrid work available (3 days office / 2 days work from home)

Visa Support: No

Type: full-time

Working Hours: 9 : 00-17 : 00 from Monday to Friday (38.5 hours per week)

Salary: €37k-€38k, depending on experience

Start: Oct 2025

Location: Paris, France

Sales Administration Coordinator Main Responsibilities :

• Oversee and process all in-coming orders using specially designed software
• Communicate with customers and liaise closely with CS Supervisor and CS Manager
• General office administration and email correspondence
• Handle all in-coming phone calls to the highest standard
• Support their sales team and provide excellent client care for all retailers and distributors
• Work closely with retailers and distributors, providing support经 assistance with any issues
• Liaise closely with their Logistics department a third‑party warehouse management company
• Handle delivery-based issues and complaints management
• Handle returns shipments and ಪೊಲೀಸ್ replacements shipments
• Oversee and carry out regular bi‑weekly stock checks
• Liaise with Purchasing, Logistics in their warehouse management
• Identify in-coming payments, issue Pre‑Payment invoices and manage outstanding payments
• Oversee all external invoices for advertising, utilities, rent and other services
• Liaise closely with technical advisor regarding spare parts for clients
• Raise invoices for after‑sales services and manage technical complaints in ERP
• Coordinate technician visits and maintain inventory of spare parts
• Registering all information on sales force
• Order entry and order processing of spare parts for technical complaints
• Outbound information to all involved parties about status of pending or closed claim issues
• ágenes of spare parts, escalation on delayed tasks, organize returns (credit note), and close issues
• Assign external service partner including shipment of spare parts or replacements
• Collaboration on cross‑departmental projects
• Ongoing examination of workflows and processes to optimize and reduce costs
• Accompanying technicians during training sessions, and in the future, being able to train hotel technicians as an instructor
• Managing the inventory of spare parts for the FR office and SS stores
• Managing claims invoices
• Human resources, attendance management (members of the French sales office)
• Office management (office insurance, cleaning, asset management)
• җавауп of sales cars and parking lots
• Undertake any other reasonably required duties as directed by manager or someone acting on their behalf, in addition to the role specific tasks and responsibilities
• Comply with statutory requirements regarding the workplace such as employment law, health and safety, fire prevention etc.

Sales Administration Coordinator Ideal Candidate :

• 3+ years of experience in a similar position
• Very good written and oral communication skills in English and French
• Understanding of Japanese culture (Japanese language ability is a bonus)
• High degree of flexibility
• Customer oriented thinking
• Sense of responsibility
• Ability to work independently and team‑oriented
• Intercultural competence
• Good knowledge of MS Office applications and IT knowledge to handle internal system (SAP)