1,934

It jobs in Saudi Arabia

First-Line IT Support and Operations Engineer

Advansys

Riyadh
On-site
SAR 200,000 - 300,000
28 days ago
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Junior Copywriter

VML

Riyadh
Hybrid
SAR 150,000 - 200,000
28 days ago

Area Manager, Amazon Now

Amazon

Dammam
On-site
SAR 200,000 - 300,000
28 days ago

SAP Processor

sraco

Abqaiq
On-site
SAR 200,000 - 300,000
28 days ago

First-Line IT Support and Operations Engineer

Advansys

Riyadh
On-site
SAR 120,000 - 150,000
28 days ago
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Senior Product Marketing Manager

Salla

Makkah Region
Hybrid
SAR 300,000 - 400,000
28 days ago

Operator Rasass Production Job

Tasnee

Riyadh
On-site
SAR 48,000 - 120,000
28 days ago

Real Estate Associate

Careem Networks FZ LLC

Riyadh
On-site
SAR 40,000 - 60,000
28 days ago
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Business Development Professionals Jobs in Dammam

Almajdouie

Dammam
On-site
SAR 150,000 - 200,000
29 days ago

Senior BD Lead: Growth & Partnerships

Almajdouie

Dammam
On-site
SAR 150,000 - 200,000
29 days ago

Associate Director - Commercial

Turner & Townsend

Riyad Al Khabra
On-site
SAR 150,000 - 200,000
29 days ago

Manager - IT Strategy & Planning

Qiddiya Investment Company

Saudi Arabia
On-site
SAR 299,000 - 450,000
29 days ago

Loader

JobCenter

Makkah Region
On-site
SAR 120,000 - 150,000
29 days ago

Data Centre Specialist – Cooling Systems

Parsons Oman

Riyadh
On-site
SAR 200,000 - 300,000
29 days ago

Senior Business Development Lead

Saudi Petroleum Services Polytechnic

Dammam
On-site
SAR 150,000 - 200,000
29 days ago

Business Development Executive Jobs in Dammam (Nov 2025) - Bayt.com

Saudi Petroleum Services Polytechnic

Dammam
On-site
SAR 150,000 - 200,000
29 days ago

Training Specialist

Parsons Oman

Riyadh
On-site
SAR 262,000 - 338,000
29 days ago

Data Centre Specialist – Power Systems

Parsons Oman

Riyadh
On-site
SAR 250,000 - 350,000
29 days ago

Senior IT Administrator

Supertech Group

Saudi Arabia
On-site
SAR 150,000 - 200,000
29 days ago

IT Project Manager (Saudi National)

700Apps

Saudi Arabia
On-site
SAR 200,000 - 300,000
29 days ago

Senior Commissioning Manager – Hyperscale Data Centre

Parsons Oman

Riyadh
On-site
SAR 150,000 - 200,000
29 days ago

IT QA QC Specialist Jobs in Saudi Arabia (Nov 2025) - Bayt.com

Saudi Petroleum Services Polytechnic

Saudi Arabia
Remote
SAR 150,000 - 200,000
29 days ago

Senior Construction Manager - Attractions Specialist

Parsons Oman

Makkah Region
On-site
SAR 300,000 - 400,000
29 days ago

IT Governance Consulting Expert

JODAYN

Saudi Arabia
On-site
SAR 150,000 - 200,000
29 days ago

Sales Executive - Technology Solutions and IT Services

Blue Altair

Saudi Arabia
On-site
SAR 200,000 - 300,000
29 days ago

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First-Line IT Support and Operations Engineer
Advansys
Riyadh
On-site
SAR 200,000 - 300,000
Full time
28 days ago

Job summary

A leading technology firm in Saudi Arabia is seeking an L1 Support and Operations Engineer to provide first-line technical support and monitor system operations. You will resolve basic technical issues and escalate complex problems to higher-level support teams. The ideal candidate has hands-on experience in technical support and knowledge of Windows and Linux operating systems. This role offers opportunities for collaboration in a fast-paced environment.

Qualifications

  • Minimum of one year of hands-on experience in technical support or system operations.
  • Proven track record in handling and resolving IT incidents within large-scale operational environments.
  • ITIL Foundation certification or equivalent is preferred.

Responsibilities

  • Monitor systems, servers, and applications to ensure operational availability.
  • Handle and resolve Level 1 incidents and service requests according to SLAs.
  • Escalate unresolved or complex issues to L2/L3 support teams.
  • Track, document, and update incidents using ITSM tools.
  • Perform basic troubleshooting for Windows and Linux operating systems.
  • Support scheduled maintenance tasks and system restarts.
  • Collaborate with infrastructure, network, and application teams.
  • Generate and review monitoring dashboards and alert reports.
  • Ensure proper communication during incidents or service disruptions.

Skills

Basic knowledge of Windows operating systems
Basic knowledge of Linux operating systems
Familiarity with monitoring tools
Basic understanding of networking
Basic understanding of databases
Job description
A leading technology firm in Saudi Arabia is seeking an L1 Support and Operations Engineer to provide first-line technical support and monitor system operations. You will resolve basic technical issues and escalate complex problems to higher-level support teams. The ideal candidate has hands-on experience in technical support and knowledge of Windows and Linux operating systems. This role offers opportunities for collaboration in a fast-paced environment.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.